Job Vacancies at Intersect Consortium

Intersect Consortium is a world-class organization that provides services and products for high-quality mental health, technology and medical equipment sales. Our purpose is to make a timely and long-lasting difference in the lives of individuals and families we support. Our treatment programs have mainly been developed by clinicians working in America, United Kingdom, and Nigeria.

We are recruiting to fill the following positions below:

1.) Purchasing Officer

Job Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• We are seeking an experienced Purchaser to manage the procurement of food items and store items for our facilities.
• The ideal candidate should have a strong background in purchasing, particularly in food service operations, and be knowledgeable about local markets and vendors.
• This role requires meticulous attention to detail, the ability to negotiate prices and ensure timely delivery of quality products.

Job Responsibilties

• The Purchaser will collaborate closely with kitchen staff and other relevant departments to ensure efficient inventory management and cost-effective purchasing practices.
• Work with the Store Officer across multiple centres to create re-order levels.
• Oversee the purchasing of Food Items for Kitchens across our facilities.
• Oversee the purchase of store and other items across our facilities.
• Coordinating purchasing activities for all organizations in the consortium in Abuja and overseeing and supporting the purchasing unit in our out-of-station centres.
• Make comprehensive lists of required food items and store items based on operational needs and budget constraints.
• Conducting regular market surveys to identify cost-effective vendors
• Negotiating prices and terms with vendors to secure favourable deals
• Producing monthly reports on cost savings achieved through efficient purchasing practices.
• Overseeing the distribution of purchased items to various centres and departments.
• Collaborating with cooks and relevant staff to develop and routinely change the food menus ensuring they meet nutritional standards and budgetary guidelines.
• Working with the chef Supervisor in developing a standardized unit of measure and ensuring accurate inventory management.
• Managing bulk cooking operations across hospital centres to ensure consistency and quality.
• Monitoring inventory levels and ensuring adequate stock levels of food and store items.
• Prepare and maintain purchasing records, reports and price lists
• Work with the admin department to determine procurement needs, quality, and delivery requirements
• Assist in the development of specifications for equipment, materials, and services to be purchased
• Reconcile or resolve value discrepancies
• Comply with and maintain knowledge of applicable rules, legislation, regulations, standards, and best practices
• Develop and implement purchasing and contract management instructions, policies, and procedures
• Prepare reports regarding market conditions and merchandise costs.
• Can be a member of at least three standing committees.
• Any other duties assigned by your line manager.

Requirements

• A diploma Degree in Business Administration, Supply Chain Management, or a related field is preferred.
• Proven experience as a Purchaser or similar role, preferably in a hospital or food service setting.
• Strong negotiation skills and the ability to build and maintain effective vendor relationships.
• Excellent organizational and multitasking abilities.
• Analytical mindset with a focus on achieving cost savings without compromising quality.
• In-depth knowledge of purchasing strategies and techniques, particularly in food procurement.
• Familiarity with local markets and vendors, with the ability to identify reliable suppliers offering competitive prices.
• Effective communication skills and the ability to work collaboratively with diverse teams.
• Proficiency in MS Office (Excel, Word).

Application Closing Date: 22nd November, 2024.

Method of Application
Interested and qualified candidates should send their CV to: careers@intersectconsortium.com using the Job Position as the subject of the email.

Note: Only shortlisted candidates will be contacted.

2.) Legal / Service Manager

Job Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• Intersect Consortium is looking for a Legal / Assistant Services Manager manager to provide expert legal services, oversee legal aspects of our diverse industries and handle managerial responsibilities.
• S/he will oversee multiple administrative leads across our centres.
• The role involves ensuring efficient management of inquiries, meticulous documentation, and enhancing overall customer experience through streamlined processes and training initiatives.

Responsibilities

• Draft, review, and negotiate various MOUs, Contracts, nondisclosures and tender documents.
• Handle statutory filings, and regulatory submissions and liaise with the Accounts department on tax compliance requirements.
• Ensure activities and transactions of organizations in the Consortium comply with corporate laws and regulations.
• Provide accurate, timely and high-quality legal advice to the Management of Intersect Consortium and Companies within the consortium on a full range of legal and challenging operational issues.
• Review all contracts or any other documentation to which the company has committed itself and assess legal implications that need to be brought to the attention of senior management.
• Instil and foster a culture of legal compliance & risk management best practices across the consortium.
• Advocate for Ethics and Compliance across all levels and build relationships with external legal advisors/counsels within the space.
• Identify, manage and mitigate legal risks by presenting clear recommendations and developing and implementing company policies and procedures.
• Fully understand the Nigeria National Mental Health Act and ensure organizations in the group are fully compliant with all provisions that apply to it.
• Stay abreast with changes to legislation (laws & regulations) that directly affect our businesses and specific industry, interpret, evaluate their impact, and develop Intersect’s positions on such changes.
• Providing legal advice and guidance on a wide array of matters including privacy, medical staff issues, HIPAA, Data Protection, claims/litigation management as well as hospital operations issues such as informed consent and corporate governance.
• Handle matters such as patents, copyright, trademark law, licensing, distribution, and trade secret projects.
• Where needed, work with outside counsel and other external resources on ongoing cases and or for quality work product, value, and efficiency.
• Preserve and store all corporate records, agreements, legal documents and case folders.
• Perform other duties as assigned by the MD/CEO.

Inquiries Management:

• Regularly review and maintain up-to-date inquiry logs, ensuring all received inquiries are documented and resolved promptly.
• Ensure admin staff adhere to approved scripts for consistent and professional responses to inquiries.
• Monitor and drive inquiry conversion rates across centres.
• Post live chat inquiries promptly on designated platforms and monitor response rates.
• Develop and refine customer service policies to enhance service delivery.

Documentation:

• Utilize and oversee CRM systems to maintain accurate customer service records.
• Collaborate with admin staff to implement and maintain a structured filing system for administrative documents.
• Conduct periodic audits of filing systems to ensure compliance with confidentiality standards.
• Provide training on proper document management practices to admin teams.

Customer Experience / Admin Responsibilities:

• Collaborate with Admin Leads to deliver exceptional customer service and ensure high levels of customer satisfaction.
• Develop standardized processes and protocols for consistent customer experiences.
• Implement systems for collecting and acting upon customer feedback.
• Produce monthly reports on customer satisfaction metrics and implement improvements based on feedback.
• Coordinate with HR to provide regular customer service training for admin leads and other staff.
• Develop training materials and conduct sessions on relevant software and best practices.
• Assist in developing and managing operational schedules and rosters.
• Support incident reporting procedures and ensure compliance with incident reporting frameworks.
• Provide regular reports on operational metrics and decision-making indices to senior management.
• Manage HR responsibilities including onboarding, staff documentation, recruitment, and performance management.
• Participate in committees and special projects as required.

Qualifications

• A First Degree in Law. LL.M., or other Master’s degrees would be an added advantage.
• Minimum of 5 years of post-graduation experience in healthcare and business law.
• Previous managerial and leadership experience preferred.
• Knowledge of the constitution, legal terminology, regulations and Nigerian court system
• Experience in a fast-paced, large non-profit or public or private sector organization supporting an executive-level individual or team.
• Good policy development and management capabilities.
• Ability to communicate legal topics, issues and risks in terms that non-legal team members can understand.

Skills & Abilities:

• Significant Project Management experience on behalf of senior executives.
• Superior research, analytical, planning, organizational skills, and detail orientation.
• Ability to manage multiple projects, and competing priorities while adhering to deadlines.
• Comfortable in a team-oriented environment based on open, transparent, continual Communication, information sharing and inclusive decision-making.
• Must demonstrate utmost integrity; and respect for confidential information.
• Able to communicate effectively and with exceptional writing.
• Ability to work independently, exercise mature professional judgment, and use discretion.
• Advanced knowledge of Microsoft Office Suite, including Microsoft Outlook, Word, Excel, and PowerPoint is required.
• Ability to act as a resource for other staff.

Application Closing Date: 8th December, 2024.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter outlining their qualifications and interest in the position to: jobs@intersectconsortium.com using "Legal / ASM Abuja" as the subject of the mail.

3.) Operations Officer

Job Location: Nigeria
Employment Type: Full-time

Job Description

• Day-to-day delivery of all facilities operations working with the locality admin and central office.
• Keep a database of equipment detailing Purchase Info, Specifications, Warranty, and manuals.
• Ensure equipment (Vehicles, Inverters, Air conditioners, Generators etc.) work optimally.
• Be actively involved in the procurement, repair and maintenance process:
• Source for technicians/engineers/vendors/3rd Party service providers,
• Obtain multiple quotes/invoices/bids, compare, and negotiate
• Initiate requests for approval,
• Inspect the supply/repairs and ensure the delivery note/work completion form is filled and properly filed.
• Assist the organization in keeping operations costs in check.
• Make requisitions for Office Supplies, Store Items, and Food Items and ensure stock controls are in place.

Facility Management:

• Work with Security Guards, Cleaners, Drivers and other operational staff to ensure service runs smoothly.
• Ensure the facility and its environs are kept clean and tidy; overgrown shrubs and grass are trimmed using lawnmowers and hedge trimmers.
• Inspect the Facilities (Building, Equipment, Furniture & Fittings) regularly, identify issues if any and perform minor on-site repairs.
• Manage relationships with Artisans, Vendors, Contractors and all service providers.
• Provide day-to-day operational assistance to departments and employees with concerns and or complaints.
• Ensure there’s a coordinated system for staff to document all operational requests/complaints affecting service delivery using the Complaints Book.

Maintenance:

• Implement the maintenance schedule to ensure the periodic maintenance/servicing of all facility equipment and update the routine maintenance log as needed.
• Coordinate and oversee Installation, Repair and maintenance activities and ensure that work is completed on schedule and in line with work orders.
• Be handy and possess demonstrated competency in one or more of the following:
  • Basic electrical fault finding and repair.
  • Plumbing repair and installation.
  • Air Conditioning Servicing and elementary fault finding.

Others:

• Maintain accurate Records, regularly update Logs and prepare relevant Weekly/Monthly Reports.
• Be in charge of making subscriptions/renewals (Internet, Cable TV (DSTV), Water, etc.)
• Represent the organization in neighbourhood groups and tenancy meetings.
• Ensure the facility is fully compliant with legal, health and safety requirements and regulations and best practices.
• Undertake other duties as required.

Requirements

• Minimum of 1 years of experience working in a similar role preferably in a healthcare sector.
• National Diploma/HND in Engineering, Project Management or any related discipline.
• Certifications in HSE or Procurement and Supply Management are desired.
• Excellent communication skills.
• A valid driver's license and the willingness to travel.
• Proactive, Willingness and ability to learn.
• Computer literacy.
• Ability to work under pressure and handle multiple projects simultaneously.
• Must have availability to work weekends and off-hours.
• Must be able to lift heavy objects.

Salary
N100,000 monthly.

Application Closing Date: 14th November, 2024.

Method of Application
Interested and qualified candidates should send their CVs to: careers@intersectconsortium.com using the Job Position as the subject of the mail.