Job Vacancies at Kuda Bank

Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world's smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading 'Neobank' for Africans.

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

We are recruiting to fill the following positions below:

1.) Direct Sales Agent

Job Location: Lagos
Job Type: Full-time (Hybrid)

Job Description
As a Direct Sales Agent, you will play a pivotal role in driving Kuda’s growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction.

• Prospect and generate leads through cold calling, networking, and referrals.
• Actively market Kuda’s array of financial products, including personal & business banking, loans, and POS terminals, to prospective customers within the designated territory.
• Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank’s offerings.
• Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company's pricing.
• Conduct product demonstrations and presentations to potential clients.
• Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering).
• Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform.
• Maintain accurate records of all sales activities and customer interactions in CRM software.
• Participate in roadshows, community fairs, and other local events to promote the bank’s services and garner leads.
• Provide feedback to the marketing and product teams on customer experiences and product improvements.
• Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs.
• Provide ongoing support to clients, including training and trouble shooting assistance.

Requirements

• Bachelor’s Degree or HND in Marketing, Business Administration, Finance, or a related field.
• Proven experience as a Direct Sales Agent or similar sales/customer service role; experience in the banking or financial services sector is highly preferred.
• Strong interpersonal and communication skills, with the ability to negotiate and influence potential clients.
• Excellent organizational and time management skills; capable of managing multiple priorities efficiently.
• High motivation, enthusiasm, and dedication to achieving targets.
• Familiarity with digital banking services and mobile technology.

Target and Incentives

• Monthly sales target to be achieved.
• Incentives and bonuses based on meeting or exceeding sales targets.
• Additional rewards for surpassing performance goals and customer satisfaction metrics.

Click here to apply online

2.) Product Manager

Job Location: Lagos
Job Type: Full-time (Hybrid)

Role Overview

• We are looking for a Product Manager to join Kuda’s Fraud Prevention squad. In this role, you will focus on the strategy, development, and optimization of features aimed at preventing fraud across our platform.
• You’ll work on enhancing fraud detection mechanisms, reducing risks, and ensuring that Kuda continues to deliver secure and trustworthy financial services to our customers.
• You will collaborate closely with cross-functional teams, including Data Science, Engineering, Fraud Operation teams among others, to implement fraud prevention measures and ensure a seamless and secure user experience.
• This is a key role in helping us protect our customers and maintain Kuda’s reputation as a reliable, secure platform for digital banking.

Key Responsibilities

• Take ownership of the fraud prevention roadmap, working closely with the team to deliver features that enhance the platform’s security and reduce fraudulent activity.
• Collaborate with internal teams to define product requirements and ensure compliance with regulatory standards related to fraud detection and prevention.
• Monitor fraud-related metrics and OKRs, and use these insights to inform product decisions and improvements.
• Develop and enhance fraud prevention features, such as transaction monitoring, anomaly detection, and account verification.
• Collaborate with the Credit, Compliance, and Engineering teams to implement fraud detection models and solutions that balance security with user experience.
• Run and analyze A/B tests to evaluate the effectiveness of fraud prevention measures.
• Prioritize product features and improvements to mitigate fraud risks while maintaining a smooth user experience.
• Coordinate the development of features with cross-functional teams, ensuring timely delivery and high-quality execution.

Requirements

• 5+ years of experience in product management, with a focus on fraud prevention or risk management.
• Strong understanding of fraud detection techniques, including transaction monitoring, anomaly detection, and fraud analytics.
• Familiarity with KYC (Know Your Customer) processes and regulatory requirements related to fraud prevention.
• Experience working with data to understand fraud patterns, analyze risks, and measure outcomes.
• Ability to collaborate effectively with cross-functional teams, including Design, Engineering, and Risk teams.
• A test-and-learn mindset: comfortable running experiments and using data to make informed decisions.
• Strong execution skills: focused on delivering impactful features with a bias for action.
• Excellent communication skills and ability to present findings and insights to internal stakeholders.

Click here to apply online

3.) Head of Product - Credit

Job Location: Abuja
Job Type: Full-time (Hybrid)

Role Overview

• The Head of Product, Credit will lead Kuda’s Credit tribe, driving the strategy, execution, and continuous improvement of all lending-related products and initiatives.
• This role focuses on building reliable, scalable, and compliant credit solutions that deliver measurable business impact and exceptional customer experiences.
• You’ll own the tribe’s roadmap, delivery, and performance, ensuring decisions are data-driven and aligned with Kuda’s broader strategic and financial goals.
• You’ll also play a key role in building and developing a strong product team, fostering collaboration and accountability across stakeholders.

Responsibilities
Delivery & Execution:

• Lead tribe planning and QBRs, ensuring alignment, clarity, and dependency management.
• Champion thin-slice, iterative delivery focused on measurable outcomes.
• Provide consistent visibility to leadership through metrics, progress updates, and proactive risk management.

Data & Experimentation:

• Promote a culture of data-driven decision-making, establishing strong experimentation and measurement practices.
• Ensure squads have the insights, analytics, and tools needed for effective prioritisation.

3. Product Quality, Risk & Compliance:

• Ensure all products meet regulatory, compliance, and security requirements.
• Embed standards for reliability, performance, accessibility, and localisation into delivery practices.

People Leadership & Organisation Building:

• Hire, coach, and develop Product Managers across multiple levels.
• Foster a culture of clarity, focus, and ownership of outcomes.
• Define and uphold high standards for product discovery, delivery, and communication craft.

Day-to-Day Collaboration:

• With BLO: Align product strategy with business objectives and financial targets.
• With DM/TLs: Manage capacity, technical debt, and sustainable delivery practices.
• With Other Tribe Leads: Coordinate dependencies and shared initiatives.
• With Compliance, Legal, Marketing, and CX: Ensure alignment across customer, regulatory, and commercial goals.

Requirements

• 5+ years of Product Management experience, including 2+ years leading teams or product portfolios.
• Proven track record of delivering measurable business outcomes.
• Strong fluency in experimentation, analytics, and data-driven prioritisation.
• Excellent stakeholder management and leadership skills.
• Experience mentoring and scaling Product Managers with a player-coach mindset.

Nice to Have:

• Background in financial services, payments, lending, or infrastructure.
• Familiarity with compliance frameworks and regulatory environments.
• Experience working with growth or data platforms.

Click here to apply online

4.) Head of Product - Credit

Job Location: Epe, Lagos 
Job Type: Full-time (Hybrid)

Role Overview

• The Head of Product, Credit will lead Kuda’s Credit tribe, driving the strategy, execution, and continuous improvement of all lending-related products and initiatives.
• This role focuses on building reliable, scalable, and compliant credit solutions that deliver measurable business impact and exceptional customer experiences.
• You’ll own the tribe’s roadmap, delivery, and performance, ensuring decisions are data-driven and aligned with Kuda’s broader strategic and financial goals.
• You’ll also play a key role in building and developing a strong product team, fostering collaboration and accountability across stakeholders.

Responsibilities
Delivery & Execution:

• Lead tribe planning and QBRs, ensuring alignment, clarity, and dependency management.
• Champion thin-slice, iterative delivery focused on measurable outcomes.
• Provide consistent visibility to leadership through metrics, progress updates, and proactive risk management.

Data & Experimentation:

• Promote a culture of data-driven decision-making, establishing strong experimentation and measurement practices.
• Ensure squads have the insights, analytics, and tools needed for effective prioritisation.

Product Quality, Risk & Compliance:

• Ensure all products meet regulatory, compliance, and security requirements.
• Embed standards for reliability, performance, accessibility, and localisation into delivery practices.

People Leadership & Organisation Building:

• Hire, coach, and develop Product Managers across multiple levels.
• Foster a culture of clarity, focus, and ownership of outcomes.
• Define and uphold high standards for product discovery, delivery, and communication craft.

Day-to-Day Collaboration:

• With BLO: Align product strategy with business objectives and financial targets.
• With DM/TLs: Manage capacity, technical debt, and sustainable delivery practices.
• With Other Tribe Leads: Coordinate dependencies and shared initiatives.
• With Compliance, Legal, Marketing, and CX: Ensure alignment across customer, regulatory, and commercial goals.

Requirements

• 5+ years of Product Management experience, including 2+ years leading teams or product portfolios.
• Proven track record of delivering measurable business outcomes.
• Strong fluency in experimentation, analytics, and data-driven prioritisation.
• Excellent stakeholder management and leadership skills.
• Experience mentoring and scaling Product Managers with a player-coach mindset.

Nice to Have:

• Background in financial services, payments, lending, or infrastructure.
• Familiarity with compliance frameworks and regulatory environments.
• Experience working with growth or data platforms.

Click here to apply online