Logistics & Compliance Officer Job at Vitalvida

Vitalvida - We provide you with an excellent eCommerce experience as our clients satisfaction matters a lot to us. We have an amazing combination of Products on our various websites that are tailored to meet your needs.

We are recruiting to fill the position below:

Job Position: Logistics & Compliance Officer

Job Location: Yaba, Lagos
Employment Type: Full-time (On-site)

Job Overview

• We are seeking an experienced Logistics and Compliance Officer with proven expertise in coordinating logistics operations, managing inventory, verifying delivery agents, and ensuring compliance with company standards. 
• The ideal candidate should possess strong organizational and critical thinking skills, be proficient with logistics software, and excel at identifying and solving operational challenges swiftly and effectively.

Key Responsibilities
Logistics & Operations Management:

• Coordinate and manage riders to ensure timely and efficient delivery of products.
• Plan optimal delivery routes for efficient distribution and quick order fulfillment.
• Track and manage inventory accurately, including clustering orders based on location and assigning deliveries appropriately.
• Identify operational bottlenecks and proactively provide solutions to mitigate delays or issues in the delivery process.

Verification & Compliance:

• Conduct thorough background checks and verify onboarding documentation for new delivery agents.
• Manage and facilitate asset recovery and debt collection processes.
• Monitor compliance of delivery agents with internal guidelines and regulatory standards.

Compliance & Asset Management:

• Continuously track performance metrics of riders, ensuring alignment with company and regulatory requirements.
• Oversee accurate tracking, inventory movement, and recovery of company assets.
• Use CRM tools and inventory management software (Zoho Inventory, Zoho One) to track performance and compliance.

Training & Development:

• Train riders and team members on customer service best practices, road safety protocols, compliance standards, and technology usage.
• Develop, update, and deliver training materials and modules to enhance team efficiency and knowledge.
• Evaluate team performance through structured assessments, and continuously improve training processes.

Qualifications

• Minimum of 2-3 years of relevant experience in logistics, inventory management, or similar operational roles.
• Demonstrated ability to handle logistics operations and compliance responsibilities effectively.
• Proficiency in Zoho Inventory, Zoho One, or similar CRM/inventory management tools.
• Previous experience with logistics and CRM software strongly preferred.

Required Skills & Competencies:

• Proficiency in logistics management software (e.g., Swift/Nova).
• Familiarity with accounting software (NAPPS) and proficiency in Google Sheets, Google Forms, and Zoho Inventory/Zoho One.
• Strong organizational, multitasking, and decision-making skills.
• Ability to manage conflicts, resolve problems creatively, and adapt quickly to operational changes.

Salary
N150,000 monthly.

Note: Submit your resumes highlighting relevant experience and qualifications.