Maintenance Supervisor Job at Moove

Moove is on a mission to redefine what large-scale rideshare leasing and vehicle ownership look like in Africa. We are developing an innovative model to rapidly improve the availability of vehicles for on-demand ridesharing services across major metro cities while also creating sustainable jobs for drivers

We are recruiting to fill the position below:

Job Position: Maintenance Supervisor

Job Location: Lagos
Department: Operations

About the Team

• Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

About the Role

• We are looking for an experienced leader with strong business acumen and an entrepreneurial attitude to be the Maintenance Supervisor, reporting to the Maintenance Manager.
• As a Maintenance Executive; you will be responsible to take calls from dealers and repairs facilities requesting authorisation to conduct maintenance; service and repairs on our fleet. 
• You are required to ensure that the work being done on these transactions is relevant and within cost targets. 
• You are to issue orders and approve the invoices against these orders for final payments.

What You’ll be Doing

• Coordinate, schedule, and audit vehicle maintenance repairs, including preventative, mechanical, and electrical repairs to the fleet.
• Take calls from suppliers seeking authorization to conduct maintenance and repairs.
• Scrutinise supplier quotes to ensure optimal pricing in each market and ensure that maintenance being done is valid and appropriate
• Ensure quality, compliance, and safety of Moove's assets
• Control and monitor repair costs (parts and labour) in line with the maintenance fund
• Negotiate goodwill claims from OEM for repairs that are just outside of the warranty parameters
• Process the Insurance claims in line with Policy requirements and report on them effectively as and when required
• Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe
• Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that the uptime of the Fleet is maximised
• Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies
• Ad Hoc investigations and solutions as required from time to time.

Job Requirements
What You will need for this position

• Candidate must possess a High School Certificate
• Associates or Technical degree in Motor Mechanics would be advantageous
• 5-7 years of fleet maintenance experience preferred.
• Competent in Motor Mechanics
• Hands-On Fleet Industry Experience is a must
• Strong customer service and organisational skills required
• Attention to detail is compulsory
• Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred
• KPIs that will be measured after you start
• Time-bound fleet inspection and report generation as per plan checklist (Only if in our Parking lot )
• Projection preparation for repairs (Tyres, Suspension, aesthetic, electricals & Battery)
• Collation of all data and aligned team to resolve issues timely closure of Repair complains
• Handle team of On Road support
• Workshop overview coordination for issuing vehicle or stock in WS more than 4 days GMS/7 DAYS Accidents
• Guidance/decision for insurance claim vs repairs
• Coordination with RSA/Towing Crane for workshop allotment geography-wise.
• Guidance/decision for insurance claim vs repairs if claim then Claim Intimation documentation, Workshop visits
• Coordination with workshop/Surveyor on daily status
• Insurance Google sheet updates
• Daily report on claims

Who You'll Be Working with:

• Directly reporting to our Maintenance Manager, and closely working with our Operations Team.