Marketing & Operations Lead Job at Microsoft Corporation

Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers. 

At Microsoft our mission and values are to help people and businesses throughout the world realize their full potential.

We are recruiting to fill the position below:

Job Position: Marketing & Operations Lead

Job number: 1569045
Job Location: Lagos, Nigeria
Work site: Up to 50% work from home
Travel: 25-50 %
Role type: People Manager
Profession: General Management
Discipline: M&O Leadership
Employment Type: Full-Time

Overview

• The Marketing & Operations (M&O) team plays an essential role translating Microsoft’s Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible.
• Our team drive cross-company, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.
• It is the most exciting time to join Microsoft at any level but particularly for an M&O Lead. The opportunity to transform our business, inspire our employees and customers with a vision for your Country/Area and be able to Operationalize high performing teams to this vision will be critical to the success of any M&O Leader in Microsoft.

Responsibilities
People Management:

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring. 
• Model - Live our culture; Embody our values; Practice our leadership principles. 
• Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
• Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others. 

Growth and Transformational Leadership:

• Synthesizes findings into insights across sales projects, including implications that inform sales objectives, leveraging executive presence to influence decisions and proactively identifying expansive ideas for field and partner sales strategy.
• Leverages insights to develop recommendations around potential future growth opportunities and strategic issues for Microsoft sales processes.
• Leads teams to execute projects, programs, and initiatives to deliver financial and operational results.

Connected Sales and Marketing:

• Provides leadership to teams across the area/subsidiary for a connected sales and marketing strategy.
• Serves as an owner for the creation and execution of a strong central marketing discipline to establish and lead local, modern marketing governance and capability within the area/subsidiary.
• Connects Microsoft priorities and strategies to local sales and marketing priorities. 

Customer Value Creation:

• Provides advice and industry expertise to help team connect Microsoft solutions, priorities, and strategies to customer business impact and priorities. Identifies gaps and drives new workloads through communication of financial value to the customer, collaborating with sales team and driving new workloads. 

Delivering Business Results:

• Drives resource optimization of key investments with rigor in partnership with the Chief Financial Officer (CFO) to deliver right resources at right time with right return on investment. Collaborates with internal teams (e.g., Finance, Marketing, Engineering, Field Sales). Manages and cultivates relationships with senior internal leaders (e.g., Directors, General Manager [GM]-level, higher).

Business and Sales Operations Leadership:

• Cultivates Business and Sales Operations capability to credibly lead marketing governance for the Area/Subsidiary to drive a balance in short term results with longer term market momentum, including driving focus on winning new audiences to compete effectively..
• Leads a team to identify opportunities to drive optimizations and new digitalization solutions based on customer strategies, and discusses customer needs and solutions based on customer insights. Develops effective leadership to teams (e.g., Central Marketing, Business and Sales Operations, Compete, Customer and Partner Experience, Business Product Group).

Culture and Leadership at Scale:

• Drives initiatives and capabilities needed to drive success within the scope of accountability and work to develop/mentor/coach talent internally or develop plans to attract needed talent to Microsoft. Champions Diversity and Inclusion (D&I) plan, inclusion throughout the talent process, and diversity-recruiting strategy.
• Drives change and cultural transformation within areas of accountability as a coach, mentor, or program leader. Inspires managers and individuals in the organization and fosters a culture of customer-centricity, accountability, collaboration and achieving big bold goals. 
• Represents the company externally with local partners, influencers, and national leaders in support of the company’s strategy. 

Qualifications
Required / Minimum Qualifications:

• Bachelor's Degree in Economics, Engineering, Accounting, Finance, Business, or related field, AND multiple years of related experience, including senior sales leadership roles, managing high-performance sales and/or technical-sales teams, coaching solution sales and account development strategies, and/or leadership roles in multi-tiered large organizations OR equivalent experience.