Medical Sales Representative / Associate Medical Representative / Telesales

Job Title: Medical Sales Representative / Associate Medical Representative

Locations: Borno, Katsina, Lagos and Sokoto
Employment Type: Full-time

Job Description

• Successful candidates will be expected to make a significant contribution to the company’s plan to build strong and impregnable brands through effective hospital presence/promotion and awareness creation amongst the healthcare professionals.
• These professionals will execute effective hospital/ promotional activities and as well as manage the company’s relationship with health institutions and within their territory. Candidates will be expected to create awareness with professional bodies in healthcare and consumers alike.
• Ensure excellent distribution and shelf-presence of the products through distributors, retailers, institutions, professional practices, etc and monitoring distribution to trade, institutional customers and key accounts.
• Developing new product lines and pharmaceutical products for SPL by giving market feedback and suggestions

Requirements

• B.Pharm / BSc / HND (Biological Sciences or Human / Animal Health Sciences)
• 2 or more years of Associate/Medical Representation experience with a record of positive performance and achievements
• Strong hospital and ethical demand-generation/hospital promotion experience
• Strong intellectual, analytical and communication skills
• Problem-solver, result-oriented and intra-perineurial and self-motivated self-starter with adefinite ability to work without insignificant supervision
• Preferred candidates must be located in Borno, Katsina, Oyo, Lagos, or Sokoto.
• High integrity index
• Ability to drive with proof.

Job Title: TeleSales

Locations: Borno, Katsina, Lagos, Oyo and Sokoto
Employment Type: Full-time

Job Description:

• Conduct outbound calls to pharmacies, clinics, and healthcare providers to promote the company’s pharmaceutical products.
• Attend to all customer inquiries and provide accurate information about products, usage, benefits, dosage forms, and current promotions.
• Receive and process customer orders, ensuring accuracy and timely coordination with the logistics team.
• Follow up with existing customers to ensure satisfaction, repeat business, and timely resolution of product-related issues.
• Maintain accurate records of calls, interactions, orders, and feedback using CRM tools or designated systems.
• Achieve and exceed set telesales targets and KPIs on a daily, weekly, and monthly basis.
• Collaborate with the field sales team to share market insights and support sales campaigns.
• Monitor customer preferences and competitor activities; report relevant insights to management.
• Participate in training sessions to stay informed about product updates and new launches.
• Prepare customer feedback reports and recommend improvements to enhance the customer experience.
• Handle objections and inquiries professionally to build trust and credibility with customers.

Requirements:

• Minimum of OND/HND/BSc in Science-related fields (e.g., Chemistry, Biochemistry, Pharmacology, Microbiology, etc.).
• A minimum of 0 to 1 year of relevant work experience is required.
• Strong communication and persuasion skills.
• Knowledge of pharmaceutical products and the Nigerian healthcare distribution system is an added advantage.
• Proficiency in Microsoft Office and basic CRM or ERP systems.
• Ability to work under pressure and meet sales targets.
• Preferred candidates must be located in Lagos, close to Ajao Estate, Isolo, and its environs

Method of Application:
 

Interested and qualified candidates should send their CV to: infinityopps@gmail.com. As we are recruiting for multiple roles, applicants must clearly state their chosen job title and preferred location in the subject line of the email (e.g., 'Telesales Representative – Lagos', 'Medical Sales Representative – Oyo'). Applications that do not follow this format will not be considered.

Only shortlisted candidates will be contacted.