Ongoing Recruitment at Fidelity Bank Plc

Fidelity Bank Plc began operations in 1988 as Fidelity Union Merchant Bank Limited. By 1990, it had distinguished itself as the fastest growing merchant bank in the country. However, to leverage the emerging opportunities in the commercial and consumer end of financial services in Nigeria, in 1999, it converted to commercial banking and changed its name to Fidelity Bank Plc. It became a universal bank in February 2001, with a license to offer the entire spectrum of commercial, consumer, corporate and investment banking services.

We are recruiting to fill the following positions below:

1.) Branch Leader

Job Location: Nationwide
Employment Type: Full-time

Job Objective(s)

• Develop a marketing plan that will increase market share / penetration. Incumbent is expected to increase the business of the Branch by increasing the number of new accounts and developing new business areas.
• Introduce, define and develop a combination of operating processes, management systems, business structure and culture that gives the Bank the capacity to deliver on its values.
• Responsible for generating activities that will help better team performance.

Duties & Responsibilities

• Responsible for ensuring that quality staff are recruited, motivated, trained and retained in particular branch, and ultimately, in the Bank.
• Develop a marketing plan that will increase market share / penetration. Incumbent is expected to increase the business of the Branch by increasing the number of new accounts and developing new business areas.
• Review the marketing plan of the branch and prepare target market study covering the industries / markets defined to serve
• Prepare written call reports in format determined by management and periodically follow up “close” sales
• Ensure adequate adherence to Credit policies, processes and procedures
• Monitor and initiate recovery action on non-performing loans
• Identify needs of accounts holders / customers and buyer values and proactively seek to provide products / services to meet identified needs
• Foster involvement in the ‘team’ concept by listening, sharing ideals and information in the interest of the Bank
• Ensure customer facilities applications are thoroughly appraised, review all applications, and make appropriate recommendations / decisions
• Conduct collateral inspections and appraisals. Assemble and process files and forward processed applications to management with recommendations
• Ensure new accounts are adequately coded to ensure proper MIS classification
• Provide regular reports / updates for management attention
• Provides leadership, coaching, training/development and supervision to all members of its team.
• Any other duties as assigned by Supervisor.

Qualifications

• Bachelor's Degree with a minimum of Second-Class Lower Division or Upper Credit for HND holders from an accredited Institution. Third-Class / Lower Credit holders must possess a Master's Degree.
• Experience: 5 -10 years in Banking in a Full Time role.

Click here to apply online

2.) Relationship Manager

Job Locations: Warri, Sapele, Delta; Benin, Edo; Uyo, Akwa Ibom; Calabar, Ikom, Cross River; Port Harcourt, Rivers; and Yenagoa, Bayelsa
Employment Type: Full-time
Job Field: Consumer and Commercial Banking
Job Category: Experienced Hire

Job Objective(s)

• Assist customers get value for their money, make the right choices and make their money work for them.
• Also be the number one resource for customers to get advice on their account.  Speaking with customers would also be a large part of your day to day work either over the phone or face to face in addition to providing solution to their financial needs.

Duties & Responsibilities

• Ensure adequate adherence to Credit policies, processes and procedures.
• Book deals for new deposits within 24 hours.
• Follow up on processing of roll-over of investments and delivery of investment letters to customers within 24 hours of maturity.
• Responsible for opening new accounts and follow-up on outstanding documentation.
• Update and follow up on returned cheques every morning.
• Follow up on customer’s requests such as pay-in cheques, collect cash, process drafts, process transactions, etc.
• Ensure proper custodianship of the unit’s registers.
• Make daily/periodic reports to the Branch Leader on marketing activities and/or prompt potential businesses in pipeline needing senior support, including other reports as may be required by Management from time to time.
• Follow up and ensure prompt recovery of Past Due Accounts under your management.
• Update new deposits and new accounts on the system daily.
• Responsible for the provision and safe keeping of customers’ information and files.
• Responsible for recording new accounts, deposits and FX transactions daily.
• Participate in all marketing plans and strategy development initiatives of the Branch Leader that will increase the market share/market penetration of the Branch.
• Ensure prompt response to internal correspondences i.e. memos/mails from within the Bank requiring your attention and/or response.
• Support other marketing and non-marketing staff junior to you through on-the-job coaching, in-house training and development and account management support.
• Ensure sound work attitude, good working relationship with your supervisor/ colleagues and above all, your integrity/character must be above board.
• Carry out any other duty that may be assigned to you from time to time by the supervisor.

Qualifications

• Bachelor's Degree with a minimum of Second-Class Lower Division or Upper Credit for HND holders from an accredited Institution. Third-Class / Lower Credit holders must possess a Master's Degree.
• Experience: 2 years and above work experience in Banking in a Full Time role.

Click here to apply online

3.) 

Regional SME Sales Coordinator

Job Location: Regional Bank
Employment Type: Full-time

Job Objective(s)

• Grow SME deposit volume and risk asset volume, whilst ensuring the sustained growth and development of the SME Banking business of the region assigned to him/her.

Duties & Responsibilities

• Recruit SME liability and risk asset customers within assigned clusters.
• Organize marketing initiatives to drive SME product uptake in collaboration with branch sales teams.
• Provide SME market guidance and support to branches in your assigned territory.
• Regularly analyze markets for SME sales opportunities, set targets, and develop winning strategies with branch sales teams.
• Establish a feedback mechanism through branches to gather input from SME customers for timely product reviews and modifications.
• Monitor and report branch performance on SME products to Head Office and regional management.
• Identify performance gaps, conduct reviews, and work with branches to develop strategies for improvement.
• Identify and address internal capacity gaps in SME product knowledge and local market trends, driving the implementation of solutions.

Qualifications

• Must possess at least a good Bachelor's Degree (minimum of 2.2) or HND (upper credit) in any discipline.
• Minimum of 3 years experience preferably in small business banking and / or commercial or retail banking.
• Possession of relevant Master's Degree and/or other relevant professional qualification(s) is an added advantage.

Experience / Skills:

• Demonstrated excellence in marketing and sales skills.
• Strong abilities in building relationships and leadership.
• Sound skills in credit analysis and appraisal.
• Familiarity with Transactions Banking, related processes, and broader Fidelity offerings.
• Good grasp of the national and territorial operating environment.
• In-depth understanding of SMEs, their issues, banking needs, and market segmentation.
• Proficiency in market research, business analysis, and product development.
• Evident passion for working with SMEs, coupled with excellent written and oral communication skills.

Click here to apply online