Ongoing Recruitment at Mastercard Foundation
Mastercard Foundation is a global foundation based across four hubs in Kigali, Rwanda, Nairobi, Kenya, Accra, Ghana and Toronto, Canada. Our programs promote financial inclusion and advance education and learning in Africa, primarily for young people, and in Canada for Indigenous youth. The Foundation was established in 2006 through the generosity of Mastercard when it became a public company. From inception, the Foundation was designed to be a separate entity and independent from Mastercard. Our policies, operations, and funding decisions are made by our President and Board of Directors.
The Foundation believes that youth employment is key to unlocking prosperity, both for youth and their societies. Enabling young women and men from disadvantaged communities to secure dignified and fulfilling work will ensure inclusive development and economic growth in Africa.
We are recruiting to fill the following positions below:
1.) Manager, Account Management
Job Location: Lagos
Your Role
- Primary responsibility for managing the relationship at the assigned accounts and strengthening customer engagement at all levels
- Lead and build business development strategy for each assigned account with full responsibility for the profitability
- Engage with Mastercard cross-functional teams to design and execute tactical plans to execute the customer strategy and bring relevant business best practices
- Leverage all Mastercard brand, sponsorship properties, products, and technological payment solutions to identify new product opportunities and develop bespoke propositions to maximize segment penetration and exceptional customer value
- Grow Mastercard share within the assigned accounts
- Uncover business opportunities and work with Mastercard's cross-functional team to assess new concepts and ideas for new products that support the market strategy
Responsibilities
- The job holder will carry out the responsibilities detailed below in the assigned location within West African markets:
- Develop a sales pipeline leveraging all available resources in coordination with the product development and account management teams
- Work with Customer Account Managers and Country Managers to identify opportunities to sell new products to existing customers
- Work with a virtual team of MC subject matter experts to strategically articulate value propositions to close new business opportunities
- Develop financial modelling and business cases for identified opportunities
- Execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing
- Participate in high-level, interactive conversations with key decision-makers around new or emerging product opportunities
- Analyze customers’ existing business through profitability modelling, financial forecasting and competitive analysis and recommend opportunities for revenue growth
- Develop long-term growth strategies to optimize mutual profitability across debit and credit business lines
- Be the responsible “face of MasterCard” to the prospect/customer through high-level interactions with key stakeholders such as senior bank executives, country regulatory contacts, representatives of marketing and card vendors as well as third-party processing companies.
All About You
- Bachelor's Degree required
- Comprehensive experience executing and managing sales strategies for medium-large-sized accounts in customer/sales roles
- Superior interpersonal, communications and especially sales skills
- Self-starter, independent operator and highly proactive
- Commercially focused (revenue management and P&L experience), strong solution selling & negotiation skills with a sound financial background
- Solid payments industry experience and knowledge of Mastercard's core products and services is an advantage
- Experience in identifying strategic opportunities and of managing multiple stakeholder projects.
Application Closing Date: 18th August, 2024.
2.) Lead, Technology & Digital Solutions
Job Location: Lagos
The Opportunity
- Reporting to the Head, Technology and Digital Solutions, the Lead, Technology & Digital Solutions will spearhead the Mastercard Foundation’s initiatives to harness digital technology for economic growth and job creation in Nigeria.
- The role involves strategic leadership, partnership engagement, and influence across stakeholders to enhance digital transformation aligned with the Foundation’s Young Africa Works strategy.
Ways You Can Contribute
- Lead the design and implementation of digital economy programs that align with Nigeria's socio-economic context and the Foundation's strategic objectives.
- Manage comprehensive program cycles, including design, implementation, monitoring, and evaluation, ensuring impactful and sustainable results.
- Build and maintain strong relationships with government bodies, private sector partners, and digital technology communities to advocate for and advance digital inclusion policies.
- Represent the Foundation in key forums, enhancing its leadership in digital economy transformations.
- Enhance internal capacity by facilitating knowledge sharing and learning about digital innovations and strategies across the Foundation's teams.
- Lead and mentor teams, promoting skills development in digital technologies and program management.
- Provide expert insights into the strategic development of digital skills and economies in Africa, particularly focusing on Nigeria.
- Contribute to the Foundation's thought leadership by participating in conferences, writing publications, and engaging in policy discussions.
Who You Are
- Master’s Degree or equivalent in Business, Technology, or related fields.
- Professional qualifications related to project management, digital innovation, or leadership are advantageous.
- At least 10 years of experience in digital economy, technology implementation, and program management within the private, public, or non-profit sectors.
- Proven track record of leading large-scale digital projects in emerging markets.
- Excellent interpersonal and communication skills, with the ability to engage and influence stakeholders effectively.
- High level of adaptability and comfort with ambiguity in fast-changing environments.
- Knowledge of digital inclusion policies and regulatory environments in Nigeria and Africa.
- Deep understanding of the Nigerian socio-economic and political landscape.
- Experience in building partnerships and leading diverse teams.
- Strong analytical and strategic thinking skills, capable of managing complex projects and making informed decisions.
- Fluency in English and other local languages, with exceptional presentation abilities.
- Professional maturity, sensitivity to different cultures, and integrity that exemplify the Foundation’s values.
- Demonstrated commitment to the Mastercard Foundation’s values and vision.
Application Closing Date: 5th August, 2024.
3.) Lead, Market Systems Development
Job Location: Lagos
The Opportunity
- Reporting to the Country Director, the Lead, Market Systems Development will spearhead significant program initiatives, uniting diverse stakeholders for impactful outcomes.
- S/he will leverage strategic influence, collaboration without direct authority, skilled negotiation, and innovative problem-solving, ensuring alignment with strategic objectives and effective execution of projects through proficiency in programming, program design, and implementation.
Ways You Can Contribute
- Lead the conceptualization and design of innovative development programs, employing a deep understanding of market systems and stakeholder needs to create scalable and sustainable solutions.
- Utilize persuasive communication and strategic thinking to foster collaboration and oversee effective planning, monitoring, and stakeholder coordination, ensuring that all program objectives are met on time, within budget, and executed seamlessly for maximum impact.
- Build and maintain robust relationships with all program stakeholders. Employ expert negotiation skills to resolve conflicts, secure necessary resources, and boost program efficacy.
- Utilize rigorous data analysis and sector insights to ensure program designs are strategically aligned with local and international development objectives, paving the way for transformative impact.
- Strategically design, implement, and evaluate large-scale development programs, aligning a diverse consortium of governmental bodies, NGOs, and private sector partners towards common goals through influence and consensus-building.
- Enhance the capabilities of partner organizations through systematic coaching and training. Facilitate the exchange of knowledge and skills to bolster the consortium’s overall capability and resilience.
- Implement rigorous methods for tracking and reporting on program progress. Use data-driven insights to guide strategic adjustments and promote continuous improvement.
- Serve as a prominent organization representative at public forums, conferences, and workshops. Effectively communicate the programs' advantages and advocate for supportive policies and further investments.
Who You Are
- Bachelor's Degree in International Development, Business Administration, or related field; Master's degree preferred.
- Minimum of 12 years of experience leading and managing large-scale development programs, preferably in diverse settings.
- Technical knowledge in market systems, resilience concepts, private sector, and sustainable development in fragile socio-economic ecosystems.
- Excellent communication, presentation, and analytical skills.
- Fluent in English; proficiency in additional languages advantageous.
- Strategic and proactive problem-solving approach.
- Empathetic leadership style with a strong commitment to capacity building.
- Demonstrated ability to manage stakeholders and build partnerships without direct authority.
- Strong leadership skills with the capacity to influence, persuade, and negotiate effectively.
- Proven expertise in program management, strategic planning, and organizational dynamics.
- Adaptable and resilient in the face of challenges.
- Professional maturity, sensitivity to different cultures, and impeccable integrity.
Application Closing Date: 22nd July, 2024.
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