Ongoing Recruitment at Moneytrust Microfinance Bank Limited

Moneytrust Microfinance Bank Limited is a leading solutions-driven microfinance bank in Nigeria. Our mission is to be the microfinance bank of repute, building our customers one at a time with integrated ICT solutions.

We are recruiting to fill the following positions below:

1.) Chief Compliance Officer

Job Location: Lekki, Lagos
Employment Type: Full-time

Role Summary

• We are seeking to hire an experienced Chief Compliance Officer whose primary responsibility is to oversee compliance within the bank, ensuring compliance with laws, regulatory requirements, policies, and procedures.
• As the compliance leader and subject matter expert, the CCO is responsible for establishing standards and implementing procedures to ensure that the compliance programs throughout the organization are effective and efficient in identifying, preventing, detecting, and correcting noncompliance with applicable laws and regulations.
• The CCO has to provide reasonable assurance to senior management and the Board that there are effective and efficient policies and procedures in place, well understood and respected by all employees, and that the company is complying with all regulatory requirements.
• The CCO must report directly to the Managing Director. He must also inform the Board about important issues and material violations.

Responsibilities
Drive Compliance Culture:

• Develops and champions an organization-wide framework for compliance and quality consistent with Moneytrust’s strategic goals and mission and creates a comprehensive and effective execution plan to support successful implementation.
• Develop an effective compliance, quality education, and training program, including introductory training for all new employees, ongoing training for all employees and supervisors, and specialized training as needed.
• Designs, communicates and executes initiatives designed specifically to promote awareness and understanding of compliance, quality issues, applicable laws and regulations, reporting requirements, and the consequences of non-compliance.
• Ensures alignment of quality improvement and compliance initiatives with the organization's strategic plan and directs the day-to-day execution of strategies and tactics implemented to improve outcomes and results for both the organization and the people we support and regularly evaluates for potential efficiencies and improvements.
• Promotes an awareness and understanding of positive ethical and moral principles, consistent with the mission, vision, and values of MoneyTrust.

Internal Process Improvement:

• Works closely with the MoneyTrust Leadership Team in the establishment of key performance indicators (KPIs) and monitors trends to evaluate effectiveness, reliability, and efficiency of operations and makes recommendations for improvement, process redesign, etc. Directs or participates in the review, investigation and analysis of incidents for risk and adverse event identification.
• Recommends interventions that will enhance the safety and well-being of people we support, staff, and the organization at large and mobilizes departmental or administrative support to identify and address risk areas.
• Establishes and enforces policies, procedures, and controls that ensure company-wide compliance with all Federal, State, Local, and other relevant regulatory agency requirements and cooperation with appropriate entities in any audit, survey, inquiry, or investigation across the branch and service centers.
• Develops, disseminates, and interprets compliance policies and standards consistent with laws and regulatory requirements, which promote the organization's commitment to compliance and business integrity.
• Maintains an awareness of laws and regulations and regularly monitors regulatory requirements to keep abreast of changes that may affect MoneyTrust services or operations, and provides timely information regarding analysis and recommendations of regulatory changes and their impact on operational leaders.
• Ensures efficient processes for documenting all compliance, quality, incident management, and safety-related initiatives and activities, as appropriate or required. Establishes methods to leverage best practices, monitor adherence to policies, procedures, and legal/regulatory requirements, and leads efforts to identify and evaluate exposures and correct defective processes.
• Designs and leads performance improvement projects to ensure milestones and KPIs are met within defined parameters.

Risk & Compliance Management:

• Collaborates and coordinates with administrators and other departmental leaders on all risk management issues and designs, and coordinates and informs various aspects of safety and risk management programs for the entire MoneyTrust team.
• Conducts periodic risk assessments to determine compliance priorities and utilize findings to inform decision-making, develop strategies to mitigate risk, and establish goals to address areas of concern.
• Facilitates and oversees regular internal and external audits, risk analyses, and compliance reviews (billing/fiscal and regulatory) to ensure the organization's adherence to established policies, procedures, laws, and regulations, identifying areas for improvement and ensuring readiness for regulatory audits and surveys, including those determined by relevant regulators.
• Serves as the primary resource for the organization on complex compliance, quality, incident management, and ethics matters and sits on committees as assigned or as necessary, including chairing the compliance committees.
• Develops and manages departmental budget, leading cost-efficient and effective operations and ensuring that operations are within budgetary guidelines, periodically providing education to the Board of Directors and updates to the Board or a sub-committee thereof.
• Performs all related work, as assigned.

Job Requirements

• Minimum of B.Sc. or Master’s degree in Accounting/Banking, Finance/Economics, Mathematics
• Must have a minimum of 8-10 years experience working as a Chief Compliance Officer of a Microfinance Bank or a Commercial Bank.
• Any of these will be an added advantage - ACA - Associate Chartered Accountant, or CIA - Certified Internal Auditor, CRCMP -Certified Risk &Compliance Management Professional.

Technical Competencies:

• Microsoft Office Suites &SQL.
• Must have Hands-on experience using BankOne Software
• Must have a practical Banking Compliance &Regulatory Knowledge
• Must have strong conceptual and Analytical Skills.
• Knowledge of general Anti-Money Laundering (AML) principles including, CIP/KYC principles.
• Must have a strong understanding of licensing processes for fintech and banks.
• Experience working with CBN and Regulators.
• Must have prior working experience as a CCO or in a similar capacity.
• Experience in project management.
• Ability to comprehend and interpret policies, procedures, laws, regulations & guidelines to communicate and advise management.
• Great understanding of the operating environment and all-around knowledge of how all units within the bank operate.
• Knowledge and effective application of all relevant banking policies, processes, procedures, and guidelines to consistently achieve required compliance standards or benchmarks.
• Knowledge and experience in modern Risk and Compliance Risk Management practices to initiate and implement tactical changes to support business performance.

Behavioral Competencies:

• Performance Management – Have the ability to optimize own and team productivity.
• Leadership Skills – Ability to work and inspire team performance to achieve a high degree of job performance and influence
• Communication Skills – Have excellent written and verbal communication skills and also be able to convey ideas &positions clearly.
• Planning &Organizing – Ability to establish priorities, plan, coordinate, and monitor own work plan.
• Collaborative Skills – Ability to work effectively with a team in carrying and executing assignments.

Other Benefits:

• Tuition Reimbursement
• Health Insurance
• Pension
• Group Life Insurance

Application Closing Date: 10th July, 2024.

Method of Application
Interested and qualified candidates should send their resumes and cover letters to: coraegbunam@moneytrustmfb.com using the Job Position as the subject of the mail.

2.) Head, Internal Control Manager

Job Location: Lekki, Lagos
Employment Type: Full-time

Role Summary

• The Head of Internal Control works with the internal business customers to help develop and improve governance, processes, systems, controls, and understanding of risks. He/She shall develop and implement internal control frameworks of the bank.
• Responsible for planning, executing, and reporting audits, including advising on control and risk issues and reporting directly to the Board of Directors and the MD with interface with the Chief Financial Officer, & Head of Enterprise Risk Management & Compliance.

Accountabilities
Operational Risk Management:

• Continually carry out control assessments within the bank and service center operations and technology and assure the first-line management of the effectiveness of control assessments across the bank.
• Identify and communicate identified internal control risks through the collection and analysis of internal control evidence.
• Pursue the development of effective controls by deploying continuous improvement techniques and partnering with the business to determine the appropriate key control activities. Focus on preventive controls as well as detective control systems.
• Collect data to identify root causes of problems, identify trends, formulate solutions, and escalate potential issues as necessary.
• Work collaboratively with business process owners to implement and monitor remediation efforts that result from internal control assessments, ensuring the effective implementation of corrective actions.
• Tracking exceptions highlighted during the reviews to ensure they are closed satisfactorily within the set time frames.
• As a subject matter expert, you will guide stakeholders on control issues in all the business units.
• Assess regularly, the existing key business controls against the risk control expectations to measure the level of control effectiveness, efficiency, and relevance in risk mitigation.
• Report risk events, policy deviations, and risk exceptions, and engage appropriate stakeholders on timely remedial actions; escalate key risk situations that pose significant risk.

Business Continuity Management:

• Participation in mass debt recovery action as may be organized by the debt recovery committee.
• Ensure all financial reporting risks are mitigated either through controls or compensatory activities. This includes daily/weekly/monthly examination of the GLs to ensure posted transactions are authentic and in the right amount/form.

Process Improvement:

• Coordinate the implementation of all Moneytrust Governing policies, manuals, procedures, and processes with the owners within the organization.
• Identify process gaps, within the organization and drive documentation and implementation of processes ensuring that necessary controls are embedded within such processes.
• Coordinate the implementation of the Internal Control (ICFR) Framework on designated areas as per Moneytrust methodologies.
• Support in improving awareness of internal control processes among the stakeholders.
• Execute work, taking into consideration internal audit best practices and following Moneytrust guidelines. Also catering to relevant regulations, specifically – CBN.
• Provide Management weekly and monthly reports as required.
• Perform all other tasks as may be assigned.

Job Requirements

• B.Sc or Master's Degree in Accounting, Banking, Finance, Economics, or any other financial-related fields
• Must have a minimum of 4 - 5 years of experience working as a Head of Internal Control of a Microfinance Bank or a Commercial Bank. Certifications – CPA/ACA/CIA. Any of these certifications will be an added advantage

Technical Competencies:

• Microsoft Office Suites &SQL
• Must have Hands-on experience using BankOne Software
• Must have a practical Banking Compliance &Regulatory Knowledge
• Must have strong conceptual and Analytical Skills
• Must have technology Audit Knowledge
• Must have experience in control/audit of reconciliation of volume of transactions.
• Ability to comprehend and interpret policies, procedures, laws, regulations & guidelines.
• Great understanding of the operations environment and all-around knowledge of how all units within the bank operate.

Behavioral Competencies:

• Leadership Skills - Ability to work and inspire team performance to achieving high degree of job performance and influence.
• Communication Skills - Have excellent written and verbal communication skills and also be able to convey ideas &positions clearly.
• Planning &Organizing - Ability to establish priorities, plan, coordinate, and monitor own work plan.
• Collaborative Skills - Ability to work effectively with a team in carrying and executing assignments.

Other Benefits

• Professional Development
• Health Insurance
• Pension
• Group Life Insurance

Application Closing Date: 9th July, 2024.

Method of Application
Interested and qualified candidates should send their Resumes and Cover Letters to: coraegbunam@moneytrustmfb.com using the Job Position as the subject of the mail.

3.) Bank Teller / Customer Service Officer

Job Location: Lekki, Lagos
Employment Type: Full-time

Role Summary

• We are seeking to hire an experienced Bank Teller/Customer Service Officer who will be providing exceptional service to our customers, by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals.
• The Bank Teller/Customer Service Officer will respond to customer requests and inquiries, make necessary recommendations about bank products and services, maintain and balance cash supplies, and keep track of bank records and financial information.
• Successful candidates must be highly organized, attentive to details, and committed to promoting the Bank’s image through exceptional service.

Accountabilities
Complying &Maintaining Operations Procedures:

• Maintain the bank’s internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
• Assist customers with their transactions, not limited to the following:
  • Cash withdrawal/deposits/transfers/bulk cash
  • Collection/release of security items/docs.
  • Process customers’ banking services instructions.
  • Handle group emergency withdrawal
  • Perform cash balancing duties.
• Execute all back-end tasks in a timely manner.

Scope of Work
The scope of work not limited to:

• Perform enclosed duties, sort and dispatch mail
• Perform sorting and batching of cheques for clearing.
• Handle customer's banking services instruction.
• Perform daily balancing of security items
• Perform housekeeping of safe deposit box documents.
• Support internal operational duties including maintaining a safe deposit box and administrative responsibilities.

Assist customers on safe deposit services, not limited to the following:

• Open/Close of Accounts
• Assess lockers
• Support routine tasks of handling customer inquiries effectively using knowledge of established policies and procedures.
• Ensure that the service principles and standards are followed to meet the service benchmark.
• Provide solutions to meet customers' inquiries promptly and efficiently, within reasonable timelines.
• Encourage feedback from customers as part of a continuous improvement process.

Quality Service Delivery:

• Deliver quality service to both internal and external customers. These include the following;
• Ensure that the service principles and standards are followed to meet the service benchmarks.
• Provide solutions to meet customers' inquiries promptly and efficiently, within reasonable timelines.
• Encourage feedback from customers as part of the continuous improvement process.
• Provide support in building teamwork as part of a cohesive work environment.

Operational Risk Management:

• Monitor and critically watch out for any suspicious transactions, and report to relevant parties to reduce risk.
• Execute transactions accurately and timely to prevent any error resulting in losses.
• Perform all other tasks as may be assigned.

Job Requirements
Technical Competencies:

• Interested candidates should possess a Bachelor's Degree in relevant fields with 3 - 5 years of work experience.
• Microsoft Suites (MS Excel, Word, PowerPoints)
• Must have Hands-on experience on cash handling.
• Exceptional time management, and customer service skills.
• Must have Hands-on experience using Bank Operations Software
• Must have strong numerical and Analytical Skills
• Strong sales and product marketing skills is a plus
• High level of accountability, efficiency and accuracy.

Behavioral Competencies:

• Leadership Skills – Ability to work independently with a high degree of initiative/proactivity.
• Communication Skills – Have excellent written and verbal communication skills and also be able to convey ideas &positions clearly.
• Planning &Organizing – Ability to establish priorities, plan, coordinate and monitor own work plan.
• Collaborative Skills – Ability to work effectively with team in carrying and executing assignments.

Salary

• N100,000 - N120,000 monthly.

Other Benefits:

• Tuition Reimbursement
• Health Insurance
• Pension
• Group Life Insurance

Application Closing Date: 5th July, 2024.

Method of Application
Interested and qualified candidates should send their resumes and cover letters to: coraegbunam@moneytrustmfb.com using the Job Position as the subject of the mail.