Ongoing Recruitment at Polaris Bank

Polaris Bank was established by the Central Bank of Nigeria (CBN) on September 21, 2018 to offer commercial banking services to the Nigerian public. The bank commenced services on the same day, having purchased the assets and assumed certain liabilities of the defunct Skye Bank.With a footprint of over 350 branches across the country, Polaris Bank prides itself in delivering exceptional customer experience, leveraging best in class/state of the art Information Communication Technology (ICT). By focusing on ICT solutions across multiple service delivery channels (mobile banking, ATMs, POS and online platforms) Polaris Bank maintains a pivotal role in the Nigerian banking industry, providing customers with simple, convenient and secured banking services.

We are recruiting to fill the following position below:

1.) Digital Banking Control Officer

Job Location: Lagos
Job Type: Full-time

Job Summary

• We are looking for a Digital Banking Control Officer with adequate knowledge of Card Operations and chargebacks, E-Channels Settlement and reconciliation, E-Business Control (Card, POS, ATM etc.), Agency Banking Operations, Card Fraud Tools Management, accounting knowledge, and general knowledge of E-Business and Digital Banking platforms

Job Description

• Daily review of all credit cards issued
• Daily review of exception file upload on ITC and Rejected Payment file
• Review of SBP prepaid cards-overdrawn balances
• Review of chargebacks and system accepted claims (VISA, MasterCard and Verve) – Arbiter report (Verve and Mastercard) and JIRA report from Channels Dispute Resolution.
• Carryout daily review of all settlement reports (VISA, Mastercard, Interswitch, NIBSS, E-Tranzact, Remita, Appzone, Verve, etc.) against the GL or Transaction Split Settlement (TSS) account mapped to the product to ascertain the completeness, accuracy and validity of transactions therein.
• Carry out daily call-over of all entries posted into the GLs and Transaction Split Settlement (TSS) of E-Channels Operations and Agency Banking to ascertain the validity and accuracy of the entries posted.
• Carry out daily call over of chargeback settlement entries posted into the settlement GLs and TSS accounts to ascertain the validity and accuracy of the entries posted.
• Review of corporate customers’ onboarding requests on the self-service platforms and ensure that documentation is complete before the corporate is on-boarded on any of the self-service platforms (Autopay, Corporatepay, Polarispay etc.).
• Monitor cards procurement and utilization rate on a weekly, monthly and quarterly basis for reporting purposes. Monitor POS procurement, deployment and activation and report inactive POS terminals on a monthly basis for management attention. Monitor ATM procurement, deployment and activation and report inactive ATM terminals on a monthly basis for management attention.
• Initiate appropriate system and administrative controls to be implemented on various Digital Banking platforms (Postilion, Mobile, Internet Banking, Agency Banking platform, ATM, POS, Open Banking API, other payment platforms (internal and external) etc.
• Daily review of Agency Banking TSS Settlement account(s) and Agents’ accounts.
• Carryout daily review of Agency Banking settlement reports received from Appzone and card settlement reports from Interswitch to ascertain the completeness, accuracy and validity of transactions therein.
• Initiate and obtain approval to develop a rule to be deployed on fraud prevention platforms (Interswitch – Scorebridge, Mastercard – National Fraud Service (NFS), VISA – Visa Risk Manager (VRM) and iMatch.
• Monitoring of fraud alerts generated from the fraud prevention platforms and responding appropriately and closing out properly.
• Review the rules deployed, ascertain the rules that have become obsolete and obtain approval of Head, Digital Banking Control to deactivate the rules.

Preferred Skills and Experience / Requirements  

• Bachelor’s Degree in Computer Science, Accounting, Economics, or other related fields of study.
• Experience in Internal Control, Agency Banking, Electronic Transaction Settlement (VISA, Mastercard, Chargebacks, etc.), Fraud Risk Management, Receivable and Payable GL Reconciliation and e-products knowledge etc.
• Ability to perform control reviews, carry out complaint/fraud investigation, perform system reviews and Risk Identification and Control, report writing and excellent communication skills.
• MBA, ACA, ACIB, CISA, CFE certification will be an added advantage.
• A good understanding of PCIDSS.
•  Ability to use MS Word, MS Excel, MS PowerPoint, SQL, Excellent Communication skills and perfect command of the English language

Click here to apply online

2.) Information System Control Officer

Job Location: Lagos
Job Type: Full-time

Who are we looking for

• We are looking for an Information System Control Officer with a proven track record in designing, developing, and implementing IT control reviews and procedures regarding the organization’s process, systems, accounting structures, projects and change management process.

Job Description

• To plan, organize and carry out the information system controls function including the preparation of an audit manual and audit plan.
• Evaluate information in compliance with existing policies and procedures, identifying and proposing modifications as needed.
• Deliver adequate and timely action plans and monitor progress to address and resolve identified IT control deficiencies, change management process and experience in User Acceptance testing.
• Develop, execute, and monitor adequate internal control over IT in line with best accounting practices, ISO standards, PCI DSS and identifying appropriate risk and mitigation strategies.
• Conduct periodic reviews of the effectiveness of the internal control system to ensure the integrity of the system, improve them and propose value-added recommendations.
• Collaborate with business and process owners to implement and monitor remedial actions that result from IT control audits, and drive the effective implementation of corrective actions.
• Monitor and ensure all system user accounts/privileges are approved with proper system access parameters in line with their respective level of information access for their job functions.
• Work with stakeholders to ensure that controls are fully embedded in the design of IT processes, project and systems.

Preferred Skills and Experience / Requirements

• Bachelor's Degree in Computer Science, Information Technology, Accounting, or other related fields of study.
• Ability to perform control reviews on a wide range of application, system development operations and security procedures and according to international standard, OWASP and best practices
• Risk Assessment, IT security and infrastructure knowledge, technology auditing skills, Analytical skills, SQL, Excellent Communication skills and perfect command of the English language.
• Experience in Internal Control, IT control and IT Audit, information technologies, security risk and Control assessment with minimum of 2 years experience.
• CISA, CRISC, CISSP and or ICAN certification will be an added advantage.
• A good Understanding of International standards such as ISO27001, ISO 22301 and PCIDSS.
• Ability to evaluate emerging technologies and identify their potential impact within the existing environment.

Click here to apply online

3.) Performance Management Analyst

Job Location: Lagos
Schedule: Full-time

Who are we looking for

• The ideal candidate may be an HR Generalist or HRBP, and is required to have 3-5 years of hands-on experience in end-to-end Performance Management processes, proficiency in Ms Excel, strong critical thinking abilities, effective presentation skills, excellent communication and relationship-building capabilities, as well as expertise in stakeholder engagement.

Job Description

• Ensuring timely review of KPIs to confirm alignment with team goal & business goals and update HRMS.
• Ensure data cleansing and validation on HRMS.
• Providing support to ensure employee appraisal profiles on the HRMS are without faults to ensure minimal appraisal complaints & errors after completion.
• Provide timely support for the performance appraisal period. Follow up with Managers and Departmental Head to complete the performance appraisal on time using the HRMS.
• Collation, development and manage employee(s) Performance Information.
• Support the implementation/roll out plan for all Performance Development reviews required across the business & associated time frames/action plan.
• Provide support in implementing appropriate metrics to measure, analyze, and report on the overall performance of the Identified Talents.
• Collation, development and manage Talents and culture team Performance Information.
• Support the implementation of procedures to enhance employee performance as per the company’s objectives.
• Support the implementation and monitoring of Performance Improvement Plans for relevant employees.
• Implement and maintain monitoring systems for all employee’s performance indicators, targets and standards.

Preferred Skills and Experience / Requirements  

• May be an HR Generalist or HRBP but MUST HAVE 3 – 5 years’ hands-on experience of end-to-end Performance Management process.
• MsExcel – Pivot tables, Complex formulas, Charts, Vlookups, Charts.
• Critical thinking.
• Good Presentation skills.
• Good communication and relationship skills.
• Stakeholder engagement.

Click here to apply online