Online Sales Consultant and Analyst

Zerofinance is an online retailer of consumer goods such as Electronics and other household appliances, Mobile phones, Tablets and much more! We believe we provide consumers an enjoyable online retail experience through our user-friendly website. We offer a wide selection of authentic products from various reputable brands at competitive prices which are delivered in a speedy and reliable manner.

We are recruiting to fill the position below:

Job Position: Online Sales Consultant and Analyst
Job Location: Lagos

Job Description

• Online Sales Consultant and Analyst is responsible for delivering comprehensive product information and delightful customer service throughout the sales process
• This position will be selling the company’s products and services
• They will provide product and payment options to customers and ensure the customer receives a premium experience with personalized attention.

Essential Functions and Duties

• Follow up with all aspects of each sale until the products are delivered to the customer’s home and customer is fully satisfied
• Well versed and comfortable with the computer and other sales systems
• Troubleshoot and resolve customer issues promptly and successfully by investigating problems, developing solutions, and making appropriate suggestions and recommendations.
• Facilitate online sales regionally and nationally via the website and all other customer touch points
• Educate customers on  products available  and navigate them through available payment options
• Process credit applications and assist in getting approvals when necessary

Preferred Qualifications

• B.Sc Holder or equivalent
• Prior successful experience working in sales
• Previous Experience working in finance or consumer banking industry with Proficient credit analysis knowledge
• Not more than 27 years
• Strong written and verbal communication skills
• Highly organized
• Excellent follow-up and follow-through skills

Application Closes on 28th February, 2018.