Operations Associate / Front Desk Officer Job at Reliance Health

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the position below:

Job Position: Operations Associate / Front Desk Officer

Job Location: Lagos

Description

• This role supports front desk management and day-to-day operational activities across the office and lodging facilities.
• The individual will manage helpdesk ticketing, support staff logistics, and coordinate vendor and facility interactions.
• This position is central to keeping physical operations running smoothly while enabling internal teams to stay productive.? 

What You’ll Do 

• Manage front desk and reception services at the Lagos HQ? 
• Triage and route internal requests through the helpdesk platform (IT, Admin, Facility)? 
• Coordinate facility maintenance and logistics (repairs, vendors, office supplies)? 
• Support team travel, bookings, and accommodation tracking? 
• Maintain petty cash, issue logs, and fixed asset documentation? 
• Collaborate with HR, Finance, and IT to resolve operational blockers? 

Requirements

• Bachelor’s Degree inBusiness Administration, Public Admin, or related field? 
• 2+ years of experience in admin, front desk, or office operations roles? 
• Good spoken and written communication in English? 
• Proficient with Microsoft Office and ticketing systems (preferred)? 
• Strong multitasking, coordination, and follow-through skills? 
• Familiarity with vendors, facility tools, or office logistics preferred?