Operations & eCommerce Officer Job at Lopterra

Lopterra is a unique training and consultancy organization with offices in Lagos, Nigeria and Johannesburg, South Africa. Our goal is to provide exceptionally services that meets or exceed our clients expectation.

We are recruiting to fill the position below:

Job Position: Operations & eCommerce Officer

Job Location: Lagos

Responsibilities

• Create and implement the strategy for sales, including cross-sell and Up-sell of all products and services, in house and online to current and potential customers
• Manage customers satisfaction, through right product delivery, on-time delivery, in right quantity, to right location, with competitive and cost saving delivery through 3PL to customers
• Create initiatives and new business ideas and initiatives that would boost sales
• Responsible for the business inventory & replenishment management (online & offline)
• Maintains online presence with high points on digital marketing
• Follow up on outstanding payments & negotiated transactions
• Liaise with other sales team member on customer orders interfacing between client & company
• Have product knowledge to effectively provide advice to customers on what brand will suit their needs
• Maintain an excellent customer service and professional relationship between the organization, existing and potential customers
• Overseas the entire business Operations, ensuring a lean operation is maintained
• Products research and development
• Communicating new product developments to prospective & existing customers.
• Develop and manage budgets, control costs, and expenses
• Prepare and communicate to management, daily, weekly and monthly sales, and activities report in line with the company sales target.
• And other tasks as assigned by the management

Requirements

• Candidates should possess a Bachelor's Degree with 2 - 5 years of work experience.