Operations Engineer at OnMobile

OnMobile [NSE India: ONMOBILE], headquartered in Bangalore, India and with offices in all regions of the world, delivers more than 300 million music plays per day to mobile customers in 59 countries on 5 continents. Thanks to established relationships with more than 92 leading mobile operators, OnMobile is steadily enlarging its global footprint.

We are recruiting to fill the position below:

Job Title: Operations Engineer

Location: Nigeria

Job Description

• Responsible for OnMobile product & platform support across multiple customers. Single point of contact for all operational/technical issues. 
• Would have to gain in-depth operational knowledge of OnMobile products and diagnose/fix most of the issues and complaints with minimal support from the Product team.
• Will be responsible for system deployment, Integration testing and UAT for the new product deployments.
• Should be hands on for all the day to day operational activities (Process adherence & incident reports, security updates, Backup, Reporting, Release management, Testing, CDR, reconciliation).
• Requirements gathering and communication to stakeholders
• Responsible for OnMobile product & platform support across multiple customers. Single point of contact for all operational/technical issues.

Expertise:

• Working knowledge of telecom/GSM concepts and understanding of solutions/products in telecom space.
• In depth knowledge of Linux OS or worked as system administrator on the same platform for 1 year+.
• Basic knowledge of ‘Networking’, IP routing, switch configuration, Firewall configuration etc. CCNA/CCNP would be an added advantage.
• Experience in Database, backup, Product Support, Production Support/Application Support 
• Exposure to VAS industry would be an added advantage
• Good communication skills
• Good problem solving skills

Qualifications

• Bachelors Degree in Engineering/ B.Sc /BCA with 2- 4 years’ experience in Telecom/IT

Certifications:

• CCNA/MCP/MCSE or RHCE
• Experience Desired : 2-4 years.