Operations Officer Job at A - Grade Logistics

A - Grade Logistics is entering a new era, and a landmark career opportunity is waiting for you. We are independent, and fiercely so, with the freedom to do things the right way. To hire the very best. To give them the resources to thrive. We do it because that’s what we believe. We are not held back by principles, we’re propelled by them. We and our clients are growing fast because we’re providing something rare and valuable: we are one of top logistics companies in Nigeria, positioned to deliver cutting edge and competitive logistics solutions to our valued clients. We provide a wide variety of Logistic services, ranging from Clearing and forwarding, Haulage, Local and Cargo.

We seek a young, passionate and vibrant person to fill the position below:


Job Position: Operations Officer

Job Location: Ikeja, Lagos
Employment Type: Full-time

Roles and Responsibilities

  • Prospect and identify clients to facilitate the development of the different business areas (Clearing and Forwarding, Haulage, Local dispatch, Cargo).
  • Design good implementable plans for client’s business in line with company policy.
  • Ensure that Clearing and Forwarding, Haulage, Local dispatch and Cargo functions have their strong footing in the company by using the best methods to attract customers, maintain their needs in term of efficient delivery and rewarding services to improve revenue generation for the company.
  • Prompt attention to all clients’ complaints within the stipulated time frame and with good feedback to management.
  • Ensure that all financial request and transactions are well handled with dispatch and address seemingly delay with management.
  • Create and manage new account for new clients.
  • Follow up with all clearing personnel to ensure that all documents are screened before capture and lodgment with customs to identify deviation (if any) and to inform clients immediately.
  • Ensure all facilities are in place for transporters and that all safety standards are met with other specific requirements from clients.
  • Manage all calls and messages of clients.
  • Ensure daily and weekly update of activities to the Managing Director.
  • Design clients meeting activities and take note for further follow up / actions.

Desired Skills and Experience

  • Bachelor's Degree in Business Administration or any other Business related course.
  • Minimum of 2 years experience in an organization mainly in the Clearing and forwarding, Haulage, Local dispatch and cargo service areas.
  • Familiarity with Service delivery in relation to the Clearing and forwarding, Haulage, Local dispatch and cargo service areas.
  • Excellent organizational and leadership skills.
  • Strong teamwork spirit, hard-working and self-motivated.
  • Logical mindset with a desire to solve challenges while giving attention to details.
  • Results driven and not just efforts oriented.
  • Outstanding communication and interpersonal skills.
  • Ability to work with diverse environment and cultures.
  • Good computer skill, familiar with MS-Office Suite (Outlook, Excel and Word).
  • Ability to utilize all social media platforms to meet Organizational goals.

Method of Application
Interested and qualified candidates should send their CV and a Cover Letter to: agradeslogistics.recruitment@gmail.com using the Job position as the subject of the mail.

Candidates should also attach a Cover Letter explaining in 200 words, how they can improve the sales of a business that deals in the following service areas:

  • Clearing and Forwarding
  • Haulage
  • Local Dispatch (Bike delivery Service)
  • Cargo.

Note: We thank all applicants however only those selected will be contacted.