Quality Assurance Associate Job at Paelyt Solutions Limited (Paelyt)

Paelyt is an innovative financial services company (payments, loans, and savings), and technology solutions provider. We possess several money lending products, including Traders/agents, Device financing, Supplier financing, Salaries etc.

Our payment platform, Paytrx, facilitates seamless and secure payments across several online and offline channels. Through partnerships with clients, our solutions are functional at key banks and financial institutions. Our primary focus is on business-to-business (B2B) and business-to-business-to-customer (B2B2C) financial services.

We are recruiting to fill the position below:

Job Position: Quality Assurance Associate

Job Location: Lekki Pennisula, Lagos
Employment Type: Full-time

Job Responsibilities

• Develop and maintain quality assurance standards.
• Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions.
• Document quality assurance activities with internal reporting and audits.
• Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines
• Identify training needs and recommend gaps to Human Resources.
• Pursue continuing education on new solutions, technology, and skills
• Ensure the company adheres to industry quality.
• Ensure products/services meet customer expectations and demand
• Performing other tasks/functions as assigned by the Head, SOE.

Qualifications
Education:

• First Degree in Business Management / Administration or related discipline.

Professional Qualification:

• Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor is an added advantage.

Experience:

• Above 3 years experience as a Quality Assurance resource
• Experience with an audit firm is an added advantage.

Technical Skills:

• Superb computer competence, including database management
• Knowledge of quality assurance terminology, methods, and tools
• Analytical, problem-solving, and decision-making skills
• Demonstrated knowledge of testing best practices, version control practices and defect management practice

Soft Skills:

• Creative thinking
• Self-starter
• Ability to prioritize and multi-task
• Attention to detail
• Organisational skills
• Excellent visual skills
• Influential persona
• Supervisory skills
• Communication (listening, speaking, writing, etc.)

Behavioral Skills:

• Collaboration: (Expert)
• Innovation (Expert)
• Customer centricity (Expert)
• Integrity: (Advanced)
• Respect (Advanced)
• Leadership (Expert)
• Excellence (Expert)
• Intelligence (Expert)

Method of Application
Interested and qualified candidates should send their CV to: careers@paelyt.com with Job position as the subject of the email.