Quality Assurance Officer Job at Capitol Hill Hospital
Capitol Hill Hospital is a leading healthcare brand and a leading Mult-specialist hospital touching lives.
We are recruiting to fill the position below:
Job Position: Quality Assurance Officer
Job Location: Warri, Delta
Employment Type: Full-time
Job Summary
- In this role, you will play a vital part in ensuring we deliver the highest quality of care to our patients.
- You will be responsible for monitoring compliance with hospital policies and procedures, conducting audits, and identifying areas for improvement in our quality assurance programs
Responsibilities
- Conduct audits of clinical and non-clinical departments, evaluating adherence to established standards and identifying areas for improvement.
- Analyze data and reports related to patient care, quality metrics, and risk management.
- Maintain and update quality assurance documents, including policies, procedures, and manuals.
- Monitor and report on compliance with regulatory standards (e.g., ISO) and accreditation requirements.
- Investigate and resolve patient complaints and incident reports, ensuring appropriate corrective actions are taken.
- Develop and implement quality improvement initiatives in collaboration with hospital staff.
- Train staff on quality assurance procedures and best practices.
- Stay current on industry trends and best practices in healthcare quality assurance.
Qualifications
- Bachelor's degree in Healthcare Administration, Public Health, or a related field
- Minimum 2 years of experience in healthcare quality assurance or a related field.
- Knowledge of ISO operations and practices is an added advantage.
- HSE I, II, III Certification.
- Strong analytical and problem-solving skills.
- Excellent communication, interpersonal, and organizational skills.
- Proficient in Microsoft Office Suite.
Method of Application
Interested candidates should send their Applications to: recruitment@capitolhillhospitals.com.ng using the Job Position as the subject of the mail.
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