Quality Assurance Officer Job at Capitol Hill Hospital

Capitol Hill Hospital is a leading healthcare brand and a leading Mult-specialist hospital touching lives.

We are recruiting to fill the position below:

Job Position: Quality Assurance Officer
Job Location: Warri, Delta
Employment Type: Full-time

Job Summary

  • In this role, you will play a vital part in ensuring we deliver the highest quality of care to our patients.
  • You will be responsible for monitoring compliance with hospital policies and procedures, conducting audits, and identifying areas for improvement in our quality assurance programs

Responsibilities


  • Conduct audits of clinical and non-clinical departments, evaluating adherence to established standards and identifying areas for improvement.
  • Analyze data and reports related to patient care, quality metrics, and risk management.
  • Maintain and update quality assurance documents, including policies, procedures, and manuals.
  • Monitor and report on compliance with regulatory standards (e.g., ISO) and accreditation requirements.
  • Investigate and resolve patient complaints and incident reports, ensuring appropriate corrective actions are taken.
  • Develop and implement quality improvement initiatives in collaboration with hospital staff.
  • Train staff on quality assurance procedures and best practices.
  • Stay current on industry trends and best practices in healthcare quality assurance.

Qualifications

  • Bachelor's degree in Healthcare Administration, Public Health, or a related field
  • Minimum 2 years of experience in healthcare quality assurance or a related field.
  • Knowledge of ISO operations and practices is an added advantage.
  • HSE I, II, III Certification.
  • Strong analytical and problem-solving skills.
  • Excellent communication, interpersonal, and organizational skills.
  • Proficient in Microsoft Office Suite.

Method of Application
Interested candidates should send their Applications to: recruitment@capitolhillhospitals.com.ng using the Job Position as the subject of the mail.