Quality Control Officer Job at Newrest Nigeria EPZE

Newrest Nigeria EPZE is a specialist in out-of-home food service, it is the only major Catering company active in all Catering and related Hospitality segments: Airline Catering, Buy-on-Board, Duty-free on Board, Contract Catering, Remote Site and Support Services, Rail Catering, Airport and Motorway Retail Concession. With an employee base of over 29,500 employees world-wide in 57 countries, Newrest offers career opportunities within a Group that is constantly looking for new talents for our numerous subsidiaries spread out on five continents. Join Newrest to participate in an exciting entrepreneurial adventure offering unique career opportunities.

We are recruiting to fill the position below:

Job Position: Quality Control Officer

Job Location: Nigeria
Job type: Full-time

Mission

• A Quality Control Officer is responsible for ensuring the quality of products, services, or processes within an organization. Here is a precise description of Our expectations:

Responsibilities

• Develop, implement, and maintain quality control processes and procedures
• Conduct regular inspections and audits to ensure compliance with industry standards and regulations
• Develop and implement corrective actions and preventive measures
• Conduct training sessions to educate employees on quality control procedures
• Investigate and resolve quality issues and complaints
• Collaborate with production teams to identify and address quality concerns
• Analyze data and report on quality performance metrics
• Review and update quality control documentation and records

Tasks:

• Inspect products, materials, and equipment to ensure quality and compliance
• Conduct tests and analyses to identify defects or deviations
• Investigate customer complaints and implement corrective actions
• Develop and maintain quality control records and databases
• Collaborate with cross-functional teams (production, engineering, sales) to ensure quality standards
• Stay up to date with industry developments and best practices

Methods:

• Use quality control tools and techniques (e.g., statistical process control, lean manufacturing)
• Utilize inspection and testing equipment (e.g., calipers, spectrophotometers)
• Analyze data and reports to identify trends and areas for improvement
• Implement corrective actions and preventive measures
• Provide training and guidance to employees on quality control procedures

Collaboration:

• Work closely with production teams to ensure quality standards are met
• Collaborate with engineering teams to develop and implement quality control processes
• Communicate with sales teams to ensure customer satisfaction and resolve quality issues
• Partner with external stakeholders (suppliers, regulatory bodies) to ensure compliance and quality

Qualifications

• Bachelor's Degree in a relevant field (Quality Management, Chemistry, Biology, or related fields.)
• Certifications like ASQ Certified Quality Auditor (CQA) or Certified Quality Manager (CQM) are a plus

Technical Skills:

• Strong knowledge of quality management principles and standards 
• Familiarity with industry-specific regulations and guidelines
• Proficiency in quality control tools and techniques.
• Understanding of inspection and testing methods
• Knowledge of data analysis and reporting tools

Interpersonal Skills:

• Excellent communication and interpersonal skills
• Ability to work with cross-functional teams (production, engineering, sales)
• Strong problem-solving and conflict resolution skills
• Effective training and presentation skills

Personal Qualities:

• Attention to detail and analytical mindset
• Organizational and time management skills
• Ability to work under pressure and meet deadlines
• Continuous learning and improvement mindset
• Integrity and professionalism

Experience:

• Minimum 1-3 years of experience in quality control or a related field
• Proven track record of implementing quality improvements and ensuring compliance