Relationship Manager Job at AnneMarthas Global Services Limited

AnneMarthas Global Services Limited is a Human Resources recruitment, outsourcing, management and advisory company located in Lagos, Nigeria. With a growing reputation for being the all round HR management strategic partner for new and existing companies.

We are recruiting to fill the position below:

Job Position: Relationship Manager

Job Locations: Lagos & Port Harcourt - Rivers
Employment Type: Full-time
Reports to: Deputy Manager - Manager Level (DM - MGR)

Job Description

• This role will focus on customer acquisition through referrals and the bank's value chain while maintaining strong relationships with existing clients.

Responsibilities

• Identify and establish new HNI/UHNI relationships within the value chain marketing strategy.
• Review and guide team members' call plans to ensure targets are met.
• Collaborate with account officers to convert identified prospects and clusters.
• Provide coaching and development opportunities to team members.
• Monitor and evaluate team performance to ensure goals are achieved.
• Proactively identify customer needs and offer suitable products/services.
• Regularly assess and refine customer segment marketing strategies and make improvement recommendations.
• Conduct regular visits and calls to key decision-makers in existing customer networks to strengthen relationships.
• Undertake additional responsibilities as assigned by the Head of Private Banking.

Key Performance Indicators

• Liability growth
• Loan book growth
• Premium credit card sales
• HNI/UHNI account acquisition
• Cross-selling sign-on rates
• Business volume growth across deposits, loans, and fees
• Revenue/PBT growth
• Private Banking initiatives and drives.

Requirements

• Bachelor's Degree in Business Administration, Marketing, Banking & Finance, or a related field.
• Strong experience in customer relationship development/management.
• Excellent negotiation, problem-solving, and conflict resolution skills.
• Solid understanding of Private Banking, Wealth Management, and Retail Banking markets.
• Proficiency in product knowledge, sales, and credit appraisal/analysis.
• Supervisory skills with a focus on team building and conflict management.
• Strong organizational and managerial capabilities.

Method of Application
Interested and qualified candidates should send their CV to: ademidunlana@gmail.com using the Job Position as the subject of the mail.