Relationship Manager Job at SYOJ Consulting and Management Services

SYOJ Consulting and Management Services otherwise know as SYOJ Consulting is a company deeply committed to delivering leading edge HR Consultancy and Management Service to our client.

We are recruiting to fill the position below:

Job Position: Relationship Manager

Ref. No: RMBD-Abuja
Job Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

• To facilitate activities relating to promoting and marketing the Bank’s products.

Key Responsibilities

• Identify opportunities and promote the Bank’s products.
• Acquire new customers and nurture business relationship(s) with potential customers (e.g. high net worth individuals, corporate bodies etc.).
• Attend related forums, seminars, business receptions, etc. to learn about the latest market developments, business opportunities and existing competitors.
• Create and enforce plans/strategies that will boost positive brand perception and ensure customer needs are met.
• Effectively initiate and complete accounting opening documentation for customers in accordance with the KYC guidelines.
• Manage relationships with key accounts owners and ensure growth in deposit and prompt loan repayment.
• Build long-term relationships with clients and customers.
• Prepare Credit Appraisal Memorandum (CAM) and manage credit risk within applicable limit.
• Perform other duties as assigned by the Business Development Manager.

Requirements

• A minimum of First Degree or its equivalent in any discipline.
• 1 -3 years of experience.
• A master’s degree or Professional qualification/Certification will be an added advantage. (not compulsory).
• Post -graduation experience in marketing of Bank’s Products and Services not mandatory.

Skills and Competency Requirements:

• Good selling skills and ability to win customers’ trust.
• Negotiation skills and ability to ‘close the deal’.
• Good understanding of Mortgage loan system and credit appraisal system.
• Organization and ability to cope with competing demands.
• Good Office etiquette and interpersonal skills.
• Strategic thinking and ability to solve problems.
• Strong Communication Skills and client management skills.
• Analytical problem solving with ability to generate ideas.
• Ability to use own initiative and pay close attention to detail.
• Ability to work in a team and independently.

Key Performance Indicators:

• Market share in geographical location.
• Growth in total deposit balance.
• Overall profitability of the Bank (Revenue growth).
• Customer growth (Number of new and repeat customers).
• Number improved (existing) and new products/services.
• Accuracy and completeness of reports.
• Number of non-Performing Loan
• No of complaints from external and Internal customer s
• Internal Control Exceptions/Audit Opinion
• Effective administration of NHF loan

Key Result Areas:

• Deposit mobilization
• Quality of Mortgage loans booked
• Loan repayment
• Sound credit judgement
• Number of HNI Accounts
• Non-performing loans
• Number of new, active account and Number of repeat customers.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@syojconsulting.com using the Job Position and Ref No as the subject of the mail.