Relationship Officer Job at EdFin Microfinance Bank

EdFin Microfinance Bank is an international financial institution in Lagos State, we are in partnership with Gray Matters Capital in USA, India, and Latin America. EdFin MFB's Vision is to be the globally recognized bank of choice for education financial solutions in Africa and our Mission is to provide financial services to the education ecosystem for the realization of human potential.

We are recruiting to fill the position below:

Job Position: Relationship Officer
Job Location: Lagos
Employment Type: Full-time

Responsibilities
Promotion of products and origination of new clients:

• Build and maintain portfolio of quality clients rapidly and consistently to reach target portfolio within assigned period.
• Liaise with community organizations, business associations, and individual entrepreneurs;
• Identify potential clients;
• Sensitize potential clients on all aspects of the loan program: procedures to apply, the terms and conditions, the incentives for good performance, and penalties for late repayment and default.

Conduct loan evaluations according to policies and procedures:

• Develop an accurate evaluation of each client’s capacity and willingness to repay the requested loan.
• Correctly complete loan application and evaluation process
• Evaluate the willingness and capacity to repay of the client;
• Ensure an appropriate guarantee is in place and documented;
• Arrange and undertake business site visits;
• Verify and cross-check all information relevant to the loan application and evaluation;
• Determine and present loan terms and conditions to credit committee.

Credit committee member:

• Participate in credit committees providing input on other members’ loan proposals;
• Prepare and present own loan proposals to credit committee.

Provide high-quality customer service:

• Develop relationship with each client to support the business success and cultivate loyalty.
• Monitor client business progress to identify any potential problems;
• Offer suggestions and referrals where appropriate and within company policy;
• Demonstrate a concern and build client rapport.

Manage and recover late repayments:

• Implement late repayment recovery procedures of the Bank
• Achieve and maintain targets on portfolio at risk and loan loss;
• Emphasize the importance of on-time repayment with clients;
• Monitor repayment reports daily and client behavior patterns.

Build community rapport:

• Become knowledgeable and known in the assigned geographic zone.
• Build rapport with community, business associations and leaders;
• Be known and visible in the community;
• Develop goodwill of community towards the Bank.

Support the Team:

• Provide support to peers and others within the Bank in uplifting its values and policies.

Qualification and Experience

• A minimum of HND or B.Sc in Business, Banking, Finance, Accounting, Economics, and/or related fields.
• Must have completed NYSC
• Understand the local area where they are working
• Strong interpersonal skills
• Ability to develop strong financial analysis skills
• Ability to assess character of potential clients
• Computer literacy
• Independent worker; honest and of high integrity
• Experience in credit of financial service industry will be an added advantage.

Method of Application
Interested and qualified candidates should send their CV to: careers@edfinmfb.com using the Job Position as the subject of the mail.