Restaurant Manager Job at Khenpro Global Services

Khenpro Global Services is a recruitment organization saddled with the responsibility of providing qualified individuals in various categories of employment to every organization.

We are recruiting to fill the position below:

Job Position: Restaurant Manager

Job Locations: Festac, Ikotun and Ikoyi - Lagos
Employment Type: Full-time

Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations.
  • Deliver superior service and maximize customer satisfaction.
  • Respond efficiently and accurately to customer complaints.
  • Organize and supervise shifts.
  • Promote the brand in the local community through word-of-mouth and restaurant events.
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads).
  • Ensure compliance with sanitation and safety regulations.
  • Manage restaurant’s good image and suggest ways to improve it.
  • Control operational costs and identify measures to cut waste.
  • Create detailed reports on weekly, monthly and annual revenues and expenses.
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

Requirements and Skills

  • Candidates should possess a B.Sc / HND / NCE / OND qualification with 1 - 3 years of work experience.
  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.
  • Proven customer service experience as a manager with ability to remember and recall ingredients and dishes to inform customers and wait staff.
  • Acute financial management skills.
  • Strong leadership, motivational and people skills.

Method of Application
Interested and qualified candidates should send their Curriculum Vitae (CV) to: khenpro.hr@gmail.com using the Job Position as the subject of the mail.