Sales Officer Job at Rosabon Financial Services
Rosabon Financial Services (RFS) has for over three decades been a trailblazer in the Nigerian financial service industry providing financial solutions through customer-centric services driven by a highly motivated workforce. RFS is licensed and supervised by the Central Bank of Nigeria to provide financial Services to individuals and corporate entities.
We are recruiting to fill the position below:
Job Position: Sales Officer
Job Locations: Abuja (FCT), Anambra, Kano, Lagos, Ondo, Osun, Oyo and Rivers
Employment Type: Full-time
Scope and Impact
- The candidate will be tasked with the responsibility of selling various loan products.
- He/ She will act as liaison between customers and our financial institution and will help qualified applicants acquire loans in a timely manner.
Job Summary
- The Rosabon Sales Executive is required to collect and prepare all materials needed to process transactions (loans and investments).
- He/ She will also responsible for reviewing loan applications evaluating the potential risks of granting loans to applicants.
Duties & Responsibilities
- Evaluate creditworthiness by processing loan applications and documentation within specified limits
- Interview applicants to determine financial eligibility and feasibility of granting loans
- Determine all applicable ratios and metrics and set up debt payment plans
- Communicate with clients either to request or to provide information
- Justify decisions (approvals/rejections) and report on them
- Update job knowledge on types of loans and other financial services
- Assess customer needs, explore all options and introduce different types of loans
- Complete loan contracts and counsel clients on policies and restrictions
- Review loan agreements to ensure that they are complete and accurate according to policy
- Update account records, Compute payment schedules and transactions on ERP
- Confer with underwriters to aid in resolving loan application problems.
- Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
- Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process
- Operate in compliance with laws and regulations and adhere to lending compliance guidelines
- Deposit mobilization to meet set targets
Key Performance Indicators:
- Meet Set Monthly loan and investment Targets
- Reduced number of Non-Performing loans
- Customer retention rate of minimum 90% across loan and investment products
Qualifications / Requirements
- Proven working experience as a Loan Officer
- Familiarity with computers and banking applications/software
- Solid understanding of direct/indirect lending products and practices
- Customer satisfaction orientation and sales competencies
- Ability to work in a goal oriented environment and meet set target
- BSc Degree in Finance, Economics or a related field
Method of Application
Interested and qualified candidates should send their CV to: sales.careers@conceptgroup-ng.com using the Job Position as the subject of the mail.
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