Sales Representative Job at Ajara Stores NG

Ajara Stores NG is an E-comerce Company rendering services to everyone through their different products from herbs to electronics.

We are recruiting to fill the position below:

Job Position: Sales Representative
Job Location: Ibadan, Oyo
Employment Type: Full-time

Duties

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service teamsales targets and call handling quotas
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements and Skills

• Candidates should possess an SSCE / OND / NCE qualification with 1 - 6 years of work experience.
• Proven customer support experience or experience as a Client Service Representative
• Customer orientation and ability to adapt/respond to different types of characters
• Good communication skill in customer care service
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with microsoft word and internet browser

Remuneration
N25,000 - N35,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: ajarastores247@gmail.com using the Job Position as the subject of the email.