Scrum Master, Agent Job at Tek Experts

Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve.

We are recruiting to fill the position below:

Job Position: Scrum Master, Agent

Req ID: 16937
Job Location: Victoria Island, Lagos
Job Type: Full-time
Category: Information Technology

Responsibilities

• Facilitate all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Guide and coach the team on Agile/Scrum practices and values.
• Remove impediments and foster a culture of continuous improvement.
• Track and report team metrics (velocity, burndown charts, etc.) to stakeholders.
• Collaborate with Product Owners to ensure a well-groomed and prioritized backlog.
• Support cross-functional coordination and dependency management.
• Champion agile adoption across the organization and mentor junior Scrum Masters.
• Ensure alignment with enterprise delivery frameworks and governance.

Qualifications
Education & Certifications:

• Bachelor’s Degree in Computer Science, Information Systems, Business, or related field.
• Agile certifications (Scrum Master, SAFe Agilist, PMI-ACP) are advantageous.
• Scrum Master certification (CSM, PSM I/II) preferred.

Experience & Skills:

• 3+ years of experience as a Scrum Master in a technology or fintech environment.
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe).
• Experience working with APIs, microservices, and digital channels is a plus.
• Proficiency in Agile tools (e.g., Jira, Azure DevOps, Confluence).
• Excellent facilitation, coaching, and conflict-resolution skills.
• Strong stakeholder engagement and communication abilities.

Personal Attributes:

• Proactive and solution-oriented mindset.
• Empathetic leadership and team-building skills.
• High emotional intelligence and adaptability.
• Strong organizational and time management skills.