SME Business Officer Job at Zedcrest Group

Zedcrest Group is a foremost new-age financial solutions powerhouse in Africa creating value for all stakeholders through user-friendly technological innovations and sustainable business practices. We currently have a staff strength of about 450+ with offices in different cities across Nigeria.

We are recruiting to fill the position below:

Job Position: SME Business Officer
Job Location: Lagos
Employment Type: Full-time

Job Summary

• We are seeking a proactive and detail-oriented SME Business Officer to join our business banking team. As an SME Business Officer, you will be responsible for cultivating and managing relationships with small and medium-sized enterprises (SMEs), providing them with tailored financial solutions, and contributing to the growth of our business banking proposition.
• Reports To : SME Business Lead
• Build and maintain strong relationships with SME clients, understanding their financial needs and providing personalized solutions.
• Conduct financial consultations with SME clients to assess their requirements and recommend suitable banking, payment, and loan solutions.
• Stay informed about market trends and industry developments to provide informed financial advice.
• Assist SME clients in completing necessary documentation for banking, payment, and loan transactions.
• Act as the primary point of contact for SME clients, ensuring exceptional service delivery.
• Identify new business opportunities within the SME sector and contribute to the growth of the company's SME portfolio.
• Collaborate with the SME Business Manager to implement business development strategies.
• Ensure compliance with regulatory requirements and company policies in all client interactions.
• Collaborate with internal teams, including product development and risk management, to ensure the effective delivery of SME financial solutions.
• Provide feedback and insights to contribute to the continuous improvement of products and services.
• Implement strategies to monitor and assess sales performance, ensuring that targets are met or exceeded.

Qualifications

• Bachelor's degree in business administration, Finance, or a related field.
• 3 - 5 years of proven experience in SME banking, with a track record of successful business development and leadership across Business/SME Banking and Lending OR in FMCG distribution
• Strong interpersonal and communication skills.
• Ability to understand and analyze financial data.
• Proactive and results oriented.