Technical Operations Manager Job at Tsebo Rapid Nigeria Limited

Tsebo Rapid Nigeria Limited is a leading facilities services provider in Nigeria. Originally founded in 2011 as Rapid Facilities Management Limited, we quickly established a reputation for partnering with corporate clients, delivering high quality, cost-effective & transparent facilities solutions to international standards.
In 2014 we approached Tsebo Group in South Africa for a technical partnership which has evolved into a merger with Africa’s No1 Outsourced Services provider.

We are recruiting to fill the position below:

Job Position: Technical Operations Manager
Job Location: Lagos
Employment Type: Full-time

Job Description
Engineering Operations:

• Ensure that all Plant, Equipment and Engineering Infrastructure within the Data Centre is properly operated and maintained.
• Execute the planned maintenance programme strategy to ensure business continuity incurs minimum downtime.
• Proactively manage the maintenance process and identify potential equipment/asset failure or problems.
• Investigate plant or equipment failure to establish root cause and recommend corrective actions.
• Initiate corrective action where omissions or failures occur.
• Manage the planned preventative maintenance process and ensure that all work is carried out as per the planned maintenance plan.
• Provide recommendations and where necessary oversight to re-active maintenance work to ensure that all work is carried out as per the work order and or specification and that quality standards are maintained.
• Ensure outputs of SLA and Management Contract are maintained.
• Supervise re-active maintenance work to ensure that all work is carried out as per the work order and or specification and that quality standards are maintained.
• Responsible for supplier and procurement management within own operations space.
• Responsible for the unit’s occupational safety and environmental management.

Financial Management:

• Assist in the compilation of the 10-year life cycle asset replacement programme.
• Evaluate and approve quotations as requested.
• Adhere to Financial Controls and Procedures.

Human Resource Management:

• Mange staff performance within company guidelines and requirements of the LRA.
• Manage staff activities to ensure acceptable quality of remedial/corrective maintenance is provided.
• Ensure appropriate training needs of staff are identified and committed to a training programme.
• Source and provide staff with PPE and tools.
• Ensure staff induction programs include critical SHE training, tool usage and safe lock out and working practices

Specialist Core Competencies:

• Proactive problem identification and resolving of failures.
• Ability to plan, organise and control work effort and key deliverables.
• Good understanding to write and manage Service Level agreements.
• Good understanding to write technical reports.
• Project management skills.
• Excellent interpersonal skills.
• Attention to detail and good follow up skills.
• Ability to work under pressure.
• Understanding & Interpretation of wiring diagrams and engineering drawings.
• Understanding of system flow diagrams.
• Good understanding of emergency standby power equipment operation.
• Ability to work under pressure.

Job Related Work Experience / Qualifications

• Relevant educational qualification.
• Minimum of 6 years experience in a similar role.
• Minimum of 3 years experience in a data centre environment and understanding of data centre operations.
• Hands-on knowledge and experience on UPS, electrical, HVAC and mechanical aspects.
• High Voltage power understanding. • MV Switch Gear experience. • CDCP or equivalent qualification in Data Centre operations understanding.