Telesales Executive Job at PC Place Nigeria

PC Place is a Nigerian retailer specializing in computers, electronics, and accessories, with both an online store and physical locations. The company's head office is located in Ikeja, Lagos.

We are recruiting to fill the position below:

Job Position: Telesales Executive

Job Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Lead Generation & Customer Engagement: Actively identify and contact potential customers online and through phone to generate sales leads and build a client base.
• Product Expertise: Develop a thorough understanding of computer hardware, software, and peripherals to effectively communicate features, benefits, and technical specifications to customers.
• Sales & Negotiation: Present products, answer customer questions, explain technical details, and negotiate prices and terms to secure sales.
• Customer Relationship Management: Maintain and grow profitable relationships with customers by providing excellent service, handling queries, and following up on leads and inquiries.
• Sales Target Achievement: Work independently or with a team to meet or exceed monthly or quarterly sales goals and drive revenue for the company.
• Market & Trend Awareness: Stay informed about the latest technology trends, online marketing strategies, and competitor activities.

Essential Skills & Qualifications

• Communication & Customer Service: Exceptional ability to communicate effectively through various digital platforms and provide outstanding customer service.
• Technical Aptitude: Basic to strong knowledge of computers, software, and related IT terminology.
• Sales & Persuasion: Strong persuasion and negotiation skills to overcome objections and close deals.
• Organization & Self-Motivation: Ability to manage multiple tasks, prioritize work, and remain self-motivated to achieve sales targets.
• Digital Tools Proficiency: Familiarity with online sales tools, CRM systems, and communication platforms (like email, chat, and phone).
• Education: A high school diploma or GED is a minimum requirement, though degrees in business, marketing, or computer science can be beneficial.
• Experience: Telesales, Client Service, Customer Service, Sales.

Method of Application 
Interested and qualified candidates should send their CV to: hr@pcplaceng.com and pcplacenigeria@gmail.com using the Job Position as the subject of the email.