Telesales Manager Job at Opera Software


At Opera Software, we develop superior products and services for our users around the world through state-of-the-art technology, innovation, leadership, and partnerships. Our product portfolio includes web browsers, payment solutions, news aggregation services, data compression, and privacy. Our products enable more than 350 million internet consumers to discover and connect with the content and services that matter most to them, regardless of the device, network, or location.

We strive to develop superior products and services for our users around the world, through state-of-the-art technology, innovation, leadership and partnerships.

We are recruiting to fill the position below:

Job Position: Telesales Manager
Job Location: Ikeja, Lagos

Responsibilities

  • Coaching, inspiring and motivating a sales team.
  • Ensuring the team meets the sales targets.
  • Sales training, development, and performance management.
  • A good understanding of the market dynamics in the respective sector.
  • Developing sales strategies to guarantee success and growth.
  • Developing and maintaining customer relationships
  • Disciplined use of CRM system, communication and customer management.
  • Handling customer complaints and enquiries.
  • Monitoring random calls for quality assurance.
  • Forecasting and analysing sales data.
  • Regular reporting of KPI’s to directors
  • Keeping to targets and managing KPI’s.

Required Skills

  • Telesales experience
  • Experience managing a team
  • Excellent verbal and written communication skills
  • Ability to prioritize and handle multiple tasks at any given time
  • Detail


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