Telesales / Telemarketing Representative Job at Avetium Consult Limited

Avetium Consult is a Business Process Outsourcing and Technology solution company incorporated in Nigeria. Avetium Consult is what happens when top experts of top multinationals from diverse fields and similar values come together to deliver transformational solutions.

We are recruiting to fill the position below:

Job Position: Telesales / Telemarketing Representative

Job Location: Lagos
Employment Type: Full-time

General Summary

• We are looking for an enthusiastic Telesales Representative to contribute in generating leads, opportunities and sales for our various clients through various channels.
• You will be responsible for closing sales deals over these channels and maintaining good customer relationships.
• An effective telesales representative must be an excellent communicator and have superior people skills.
• The person must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
• The goal is to help the companies grow their customer base and revenue through customer acquisition, upselling and cross selling of their products and services.

Responsibilities

• Pitch the company’s products and services to prospecting customers
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Generating and qualifying leads from cold calling
• Managing, tracking and following up on leads through follow up calls
• Conducting sales presentations through the phone and screen sharing
• Go the “extra mile” to meet monthly and quarterly sales targets
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Handle grievances to preserve the client’s reputation
• Keep records of calls and sales and note useful information
• Follow up on payment collection via the phone

Qualifications / Requirements

• High National Diploma / B.Sc / B.A
• 1 - 2 years experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales targets
• Outgoing and energetic attitude
• Good Listening skills
• Multi-tasking ability
• Problem-solving capabilities
• Good Computer Experience
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints.

Salary
N60,000 / month.

Method of Application
Interested and qualified candidates should send their CV to: careers@avetiumconsult.com using the Job Title as the subject of the mail.