Ticketing and Reservations Officer Job at Silhouette

Silhouette Travels is a professional, innovative and customer-focused Travel Management Company with years of unmatchable service delivery and a track record of excellence in the Travel and Hospitality Industry.

We are recruiting to fill the position below:

Job Position: Ticketing and Reservations Officer
Job Location: Ikoyi, Lagos
Employment Type: Full-time

Duties and Responsibilities


  • Make Airline bookings/reservations (local and international tickets).
  • Assist customers to choose among a variety of travel options.
  • Interact directly with season-ticket holders and other ticket-buying customers on a day-to-day
  • sales inquiries, problems, and concerns.
  • Provide backup support to include after-hours support.
  • Issuing/re-issuing tickets.
  • Maintain high standards of ethics, integrity, and compliance with corporate procedures; ensure
  • the entire process is completed within the stipulated turnaround time;
  • Plan route and compute ticket costs, using schedules, rate books and computers.
  • Provide industry updates as well as airline promos to clients.

Requirements

  • Interested candidates should possess a B.Sc Degree
  • 4 - 16 years of work experience.

Method of Application
Interested and qualified candidates should send their CV to: careers@silhouettetravels.com using the Job position as the subject of the mail.