TruQ Recruitment for Partner Support Officer Intern

truQ is the operating system for third-party logistics. truQ connects anyone with logistics needs to the closest vehicles in real-time. It provides a SaaS infrastructure that helps businesses coordinate that interaction smarter and access capital for commercial drivers on the platform, helping them stay running and grow their businesses.

We are recruiting to fill the position below:

Job Position: Partner Support Officer Intern

Job Location: Ojota, Lagos
Employment Type: Internship

Job Description

• Build sustainable communications for managing and supporting the company’s partners.
• Manage the companies involved in the day-to-day of partner success
• Understand the various truQ applications for the daily achievement of trip automation for drivers and business partners
• Where applicable, train and oversee the activities of Vehicle Sales Representatives(VSRs) attached to drivers under a particular business.
• Oversee the activities of the partners on the platform in relation to the clients they service
• Where applicable, prepare invoices to clients and ensure the timely payment of driver partners
• Ensure partners’ understanding of the platform (expectation, payment, customer support, complaints, etc.)
• Coordinate reward activities for driver-partners
• Ensure weekly updates of the business transaction sheet for report preparation.
• Provide innovative ideas for better management of truQ’s business partners

Requirements and skills

• Minimum HND educational qualification
• 0 - 1 year of cognate experience
• Proficient in the use of Word, Excel, and Powerpoint.
• Strong interpersonal relationship management skills
• Ability to flourish with minimal supervision.
• Excellent communication skills (written and verbal)
• Proximity to Ojota is a key consideration.