Verification Officer Job at LibertyPay

LibertyPay is a digital and payment solution institution that is led by Individuals with a passion to bridge the divide in every economic sphere. We seek to bring Financial Liberty and Freedom by filling the payments void within the business sectors in areas with Limited internet or reliable electricity ranging from Nano-Micro businesses to SMEs and personal finances.

We are recruiting to fill the position below:

Job Position: Verification Officer
Job Location: Lagos
Employment Type: Full-time

Job Summary

• As a Verification Officer at Liberty Assured you are responsible for conducting on-site verification of guarantor addresses, validating submitted information, and providing detailed reports to support the loan approval process.
• This role requires fieldwork, attention to detail, and strong documentation skills to ensure all verification procedures comply with organizational policies and regulatory standards.

Job Description
Field Verification:

• Visit guarantor addresses (residential or business) to confirm their authenticity and accuracy.
• Interact with guarantors to validate their identification and relationship with the loan applicant.

Document Validation:

• Review and cross-check guarantor-provided documents, such as utility bills, IDs, and business permits, against submitted records.
• Ensure all documentation aligns with regulatory and company standards.

Reporting:

• Prepare comprehensive verification reports, highlighting findings, discrepancies, and recommendations.
• Maintain proper records of all verification activities for audit and reference purposes.

Fraud Detection:

• Identify and report inconsistencies or fraudulent activities observed during the verification process.

Stakeholder Communication:

• Collaborate with loan officers to resolve discrepancies or provide updates on verification outcomes.
• Communicate professionally with guarantors, maintaining confidentiality and trust.

Compliance:

• Ensure all verifications adhere to company compliance policies and regulatory requirements.

Key Performance Indicators

• Accuracy Rate: Percentage of correctly verified guarantor details without errors or discrepancies.
• Turnaround Time (TAT): Average time taken to complete a verification task.
• Field Coverage: Number of verifications completed within a set timeframe.
• Fraud Detection: Number of fraudulent cases identified and reported.
• Reporting Quality: Completeness, clarity, and accuracy of submitted verification reports.
• Compliance Adherence: Percentage of verifications conducted in line with organizational and regulatory standards.

Requirements

• HND or Bachelor’s Degree in Business Administration, Finance, Economics, Social Sciences, or a related field is an advantage.
• At least 1–3 years of experience in a similar role (e.g., verification, credit, or field operations).
• Work Experience
• Experience in the financial or microfinance sector is a plus.

Job Knowledge:

• Basic understanding of loan processes and credit risk assessment.
• Familiarity with local geography and ability to navigate effectively for field verification.
• Knowledge of regulatory requirements related to KYC (Know Your Customer) and AML (Anti-Money Laundering) practices is a plus.
• Experience and good knowledge of the financial market.
• Demonstrated ability to lead and manage a
• diverse sales team.
• Demonstrated ability to achieve sales target.

Skills / Competencies:

• Strong attention to detail and accuracy.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office tools (Word, Excel) and mobile applications for reporting.
• Ability to handle sensitive information confidentially and ethically.
• Basic knowledge of financial documentation and verification techniques.