Account Assistant Job at dsm-firmenich

dsm-firmenich is an innovators in nutrition, health, and beauty. We bring progress to life by combining the essential, the desirable, and the sustainable. From our master perfumers and flavorists to our expert nutritionists and scientists, our trailblazing teams work closely with customers, supporting their ambitions with 150+ years of R&D expertise. With a passionate and talented team of close to 30,000 employees, we are determined to be a force for good. And to work together to positively impact people and planet.

We are recruiting to fill the position below:

Job Position: Account Assistant

Job ID: 74857
Job Location: Lagos
Employment Type: Full time

Description


  • As Account Assistant, you will support the commercial team to manage their accounts, both externally (with clients) and internally, by managing projects administration, account management activities (such as customer data and products life cycle) and routine inquiries from clients. 
  • At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. 
  • Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated. 

Key Responsibilities?

  • Prepare manual price submissions and request price quotes from Fiori for price collection requests, and prepare Price Quotes upon receiving quotation requests.
  • Process application and flavor samples for courier dispatch, prepare sample submission letters, and organize and consolidate customer information and data in ATLAS.
  • Use SAP SRM Production Web Portal to create shopping carts, obtain purchase order numbers, and record goods receipts.
  • Run sales reports using SAP Self Service Reporting (SPIRE/Web Intelligence) and Qlik Sense, and raise Master Data Management requests.
  • Open projects, raise Action Reports in ATLAS, order trial samples for customers, and support ACM in project entry on ATLAS when they are traveling.
  • Provide system training to new joiners and schedule refresher training for ACM on ATLAS/QLIKSENSE quarterly.

Requirements
You Bring:

  • Candidates should possess a First Degree certificate with 2 years of experience in a commercial assistant role.
  • Experience in the food and beverage industry is highly desirable.
  • Familiarity with SAP or ATLAS systems is a must have.
  • Proficiency in English (both written and spoken).

We bring:

  • The opportunity to be part of a highly skilled and collaborative commercial community.
  • The chance to work for a socially responsible company where sustainability is more than just a claim; it is core to our strategy and purpose.
  • Career development opportunities with ample chances to learn and grow.
  • The opportunity to be part of a company shaping a strong legacy through breakthrough industrial innovations and technology.

The application process 

  • Interested in this position? Please apply online by uploading your resume in English via our career portal. 
  • Due to privacy regulations, we can only actively interact with applications via our career portal. If you have any questions, please contact Julita Straszak, Talent Acquisition Business Partner: julita.straszak@dsm-firmenich.com.