Accounts / Customer Service Executive Job at FirstLead

FirstLead is a real estate and construction company which provides exotic real estate solutions to its clientele across the world.

We provide family-friendly and affordable real estate assets to working-class group, with an installment payment options that help our clientele to finally achieve the dream of owning their home and properties.

We are recruiting to fill the position below:

Job Position: Accounts / Customer Service Executive
Job Location: Lagos

Job Description

• Bookkeeping and Accounts preparation;
• Tax Planning and Filling;
• Assisting in the preparation of management accounts and budgeting;
• Compliance returns (such as VAT returns);
• Assist in the preparation of statutory financial statements.
• Assist with auditing and Financial investigation.
• Professionally handle incoming requests from customers and provide sound advice to customers in relation to company?s real estate products and services.
• Provide quality service and support in a variety of areas as required by the company.
• Ability to design and provide recommendations for changes that would improve business processes, create value, maximise wealth and guarantee a healthy business performance.
• Handle issues in the best interest of both customer and company.
• Continuously evaluate and identify opportunities to drive process improvements that positively impact customer experience.
• Responsible for compiling and generating reports as they relate to customer surveys.
• The Accounts/customer service executive will provide information to customers in response to
• inquiries about real estate products and services.

Requirements

• Excellent accounting and budgeting skills
• Attention to details with strong decision making and analytical skills.
• Highly developed sense of integrity and commitment to customer satisfaction.
• Demonstrated passion for excellence with respect to treating and caring for customers.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Has "thick skin" and is able to handle complaints and unpleasant customers.
• Has a pleasant, patient and friendly attitude.
• Willingness to work a flexible schedule and occasional overtime and travel when needed.
• Possess a strong work ethic and team player mentality.
• Minimum of HND / BSc in Accounting
• A minimum of 2years Accounting experience and good customer service skills.
• Knowledge of technical support issues related to Internet connectivity and PC troubleshooting experience a plus. Experience with Internet Explorer, Microsoft Office, and Accounting softwares.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: admin@firstleadng.com using the "Job Title" as the subject of the email.