Administrative Assistant Job at earlySTEMer

earlySTEMer is an online platform for kids to learn practical technology skills such as Coding, Web Design, and Robotics. Kids learn online, work on practical projects, and get one-on-one tutoring when they need help.

We are recruiting to fill the position below:

Job Position: Administrative Assistant

Job Location: Lagos
Employment Type: Full-time

Responsibilities

• Handle all pre-sales enquiries from multiple channels including Email, Instagram, and website chat
• Handle business telephone lines (SMS, Call, WhatsApp) and respond to customer requests in a timely, professional, and helpful manner
• Ensure proper closeout of each learning session e.g. collate student reports from tutors and send them to parents, notify sales team to follow up on renewal
• Maintain database of leads, customers, subscriptions, and so on
• Efficiently route sales enquiries to the sales team
• Work with the tutoring team to manage communication between tutors and customers e.g. find out why a student hasn’t joined their class; find out why a student missed their class, and so on
• Perform other clerical duties such as organizing meetings, scheduling appointments, managing company equipment/resources, etc.

Requirements

• Excellent verbal and written communication skills
• Good use of Office suite applications (e.g. word processing, spreadsheets, presentations)
• Excellent time management skills
• Attention to detail
• Solid experience with digital media applications.

Salary
N75,000 / month.

Method of Application
Interested and qualified candidates should send their CV to: careers@earlystemer.com using the Job Position as the subject of the mail.