Administrative Manager Job at Center for Advanced Specialty Surgery

Center for Advanced Specialty Surgery (CASS) is a premier hub of excellence for specialty surgery, with locations in Victoria Island, Lagos and Owerri, Imo State, in Nigeria. CASS is a boutique surgical hospital run by well-trained USA surgeons and physicians, who are committed to delivering quality care and creating access to a network of highly specialized providers in the fields of orthopedics, plastic surgery, pain medicine and family medicine.

We are recruiting to fill the position below:

Job Position: Administrative Manager

Job Location: Lagos
Employment Type: Full Time

About the Role

• We are looking for a full-time, experienced and qualified Administrative Manager to join our reputable team of professionals to oversee day-to-day operations of the practice. This role will be responsible for office, administrative and business operations.
• The ideal candidate is one who is knowledgeable, detail oriented, a good problem solver and able to provide a high level of professionalism under pressure; communicates excellently and is kind and compassionate.
• The successful candidate will report to the Clinical and Medical Directors to ensure proper business operations.

Your Primary Responsibilities
Administrative:

• Oversee day-to-day operations of the office and administrative staff.
• Develop/review, and and support the improvement of administrative systems, office policies, and procedures.
• Work with the accounting and management teams to set budgets, monitor spending, and other expenses.
• Keep abreast of new or required IT software and hardware products/systems, and monitor updates to current systems and ensure adequate staff training on them
• Oversee special projects and track departmental progress of company objectives.
• Manage contractual obligations and compliance with government, including government compliance within HEFAMAA and other regulators and stay up to date on policy changes.
• Ensure proper inventory of medical supplies and proper equipment maintenance
• Ensure smooth and accurate maintenance of patient and staff records.
• Plan, schedule, and promote office events, including meetings, conferences, orientations, and training sessions.
• Create presentations and other management-level reports.

Marketing:

• Work closely with the leadership to develop marketing plans and co-ordinate Revenue Generation, billing and collection policies for patient accounts
• Manage healthcare partnerships and insurance company networks.
• Conduct market research to help define industry trends, competitor analyses, and marketing data, to improve CASS marketing strategy and campaigns.
• Promote CASS brand awareness
• Support all team marketing and public relations efforts and activities, including optimization, advertising, social media and/or direct marketing.

Required Experience and Qualifications

• A Bachelor's Degree or its equivalent.
• Five years of experience in office administration
• Excellent organizational and time-management skills.
• A great team player with excellent written and verbal communication skills
• Detail oriented and able to maintain meticulous records
• Ability to prioritize and make decisions with sound judgement
• Knowledge/experience working in a healthcare environment or medical practice gives one an advantage.
• Marketing knowledge (digital and traditional) in a corporate, or agency environment is an added advantage
• Excellent computer skills (Microsoft Office or G-Suite, relevant software(s).

Company benefits

• Competitive Pay
• Healthcare coverage
• Paid vacation days
• Work with a team of highly trained international doctors
• Career advancement opportunities
• Located in the heart of town