Analyst - Change Management, Finance Job at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Position: Analyst - Change Management, Finance

Job Identification: 5808
Job Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager - Business Assurance Change Management
Division: Finance

Mission

• To support revenue assurance functions in the business to minimize revenue loss from daily operations and identify revenue leakage

Description

• Monitor and report on the financial impact of change initiatives, highlighting risks to revenue, cost, and compliance.
• Design and implement dashboards/tools for tracking change effectiveness, SLA adherence, and risk exposure.
• Analyze change logs, configurations, and related documentation to identify gaps or potential assurance breaches.
• Collaborate with IT, Network, Finance, and all other Business teams to ensure end-to-end visibility across the SDLC and change lifecycle.
• Support audits and impact analysis related to system changes, ensuring change integrity aligns with financial controls.
• Perform detailed post-implementation audits of system and process changes to validate execution against approved scope.
• Document investigations, quantify and develop root cause analysis, and suggest resolutions to change-related incidents
• Track and report change-related KPIs to key stakeholders, enabling proactive decisions and transparency in governance.
• Support Change Advisory Board operations with accurate data, insights, and recommendations to enhance decision-making.

Requirements
Education:

• First Degree in any related discipline 
• Fluent in English 
• Professional certifications (CISA, ITIL, Data Analytics) or an MBA is desirable

Experience:
3 - 7 years of experience in an area of specialization; with experience working with others

• Experience working in a medium/large organization. 
• IT or system audit and data analysis experience
• Professional experience in business process modeling and re-engineering
• Professional experience in change control processes, systems audits and risk assessment.
• Experience in the telecommunication industry or any of the leading professional services firms is desirable.