Assistant Restaurant Manager Job at Orangutan Limited
Orangutan Limited is a contemporary walk-in dining that was established in 2021 with a passion for crafting memorable culinary experiences. Birthed in Lagos, we are popularly known with our short-form ''Rango"'. Our presence can be felt in three malls across Lagos; Rango Restaurant, Ikeja City Mall, Rango Rooftop Lounge, Josego Mall, Lekki and Rango restaurants, Novare Mall Sangotedo. Our restaurants and lounge are a haven for food enthusiasts seeking a blend of modern ambiance and delectable cuisines.
We are recruiting to fill the position below:
Job Position: Assistant Restaurant Manager
Job Location: Lagos
Employment Type: Full-time
Job Summary
- The Assistant Managerplays a key role in supporting the day-to-day operations of the restaurant.
- This position involves supervising staff, ensuring excellent customer service, maintaining high food quality standards, and assisting in the overall management of the restaurant.
- The Assistant Manager acts as the second-in-command and helps to drive the restaurant's profitability and success by fostering a positive work environment and ensuring efficient operations.
Responsibilities
Operational Management:
- Assist the Restaurant Manager in overseeing all restaurant operations, including opening and closing procedures, cash handling, and inventory management.
- Ensure that all food safety and sanitation guidelines are strictly followed.
- Monitor restaurant cleanliness and maintenance, ensuring that the facility meets or exceeds health and safety standards.
Staff Supervision:
- Supervise, train, and motivate restaurant staff to provide excellent customer service.
- Assist in scheduling staff shifts, ensuring adequate coverage during peak hours.
- Conduct performance evaluations, provide constructive feedback, and assist in staff development.
- Address employee concerns and resolve conflicts in a timely and professional manner.
Customer Service:
- Ensure that all customers receive prompt and courteous service.
- Handle customer complaints and concerns, resolving issues to ensure customer satisfaction.
- Promote a positive dining experience by maintaining a welcoming and friendly atmosphere.
Financial Management:
- Assist in managing the restaurant's budget, including controlling labor costs, food costs, and other expenses.
- Oversee cash handling procedures, including daily cash reconciliation and deposit preparation.
- Monitor sales performance and work with the Restaurant Manager to implement strategies to increase revenue and profitability.
Inventory and Supply Chain Management:
- Assist in ordering and receiving food, beverages, and supplies, ensuring that inventory levels are maintained.
- Conduct regular inventory counts and audits to prevent waste and theft.
- Work with suppliers and vendors to ensure timely delivery of high-quality products.
Compliance and Reporting:
- Ensure compliance with all local, state, and federal regulations, including health and safety, labor laws, and food safety standards.
- Prepare and submit reports on sales, labor, and inventory to the Restaurant Manager.
- Assist in conducting regular audits and inspections to ensure compliance with company policies and procedures.
Marketing and Promotions:
- Assist in executing marketing and promotional activities to increase brand awareness and drive sales.
- Monitor the effectiveness of promotions and suggest improvements based on customer feedback and sales data.
- Engage with customers to gather feedback and insights to improve service offerings.
Leadership:
- Lead by example, demonstrating a strong work ethic, positive attitude, and commitment to the restaurant’s success.
- Foster a collaborative team environment, encouraging open communication and teamwork among staff.
- Step in to fulfill the duties of the Restaurant Manager in their absence.
Requirements
- Associate’s or Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
- Minimum of 2-4years of experience in the food service industry, with at least 1-2years in a supervisory or managerial role.
- Strong understanding of food safety and sanitation regulations.
- Excellent customer service and communication skills.
- Proven ability to manage staff, handle customer complaints, and resolve conflicts.
- Proficient in basic financial management, including budgeting, cost control, and cash handling.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Physical Requirements:
- Ability to stand and walk for extended periods.
- Ability to work in a fast-paced environment and handle stress effectively.
Method of Application
Interested and qualified candidates should send their CVs to: shortlistedtalent@gmail.com using the Job Position as the subject of the mail.
Note: Only qualified candidates will be contacted. Please note that interviews and resumption are immediate.
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