Broker Relationship Executive Job at Reliance Health

Reliance Health aims to redefine healthcare accessibility, affordability, and delightfulness in Emerging Markets. Leveraging technology, we've built an integrated health system comprising affordable health insurance, telemedicine services, and a network of partner and healthcare facilities. This enables us to offer innovative healthcare solutions precisely when our users need them the most. 

We are recruiting to fill the position below:

Job Position: Broker Relationship Executive

Job Location: Lagos
Employment type: Full-Time

Job Summary

• We are seeking a motivated and dynamic Broker Relationship Executive to join our team. The ideal candidate will have a strong background in relationship management, sales, and the healthcare industry.  

Responsibilities

• As a Broker Relationship Executive, you will be responsible for building and maintaining strong relationships with brokers, driving sales, and ensuring customer satisfaction. 
• Develop and strengthen robust relationships with existing and potential brokers to foster loyalty and trust. 
• Act as the main liaison for brokers, providing prompt and exceptional support for their inquiries and needs. 
• Schedule and conduct regular meetings with brokers to understand their requirements, challenges, and provide tailored solutions. 
• Offer thorough training and resources to ensure brokers are knowledgeable about our products and services. 
• Help brokers navigate our systems and processes, ensuring a seamless experience for them and their clients. 
• Address and resolve any issues or concerns raised by brokers efficiently and effectively. 
• Pinpoint new business opportunities and work closely with brokers to drive sales and business growth for large businesses. 
• Assist brokers in effectively presenting and promoting Reliance Health's products and services to their clients. 
• Leverage broker relationships to meet and exceed sales targets and objectives. 
• Perform market research to identify trends, opportunities, and gaps within the broker network. 
• Keep up to date with industry developments and competitor activities to refine strategies and actions. 
• Collect feedback from brokers to continuously improve our products, services, and overall support. Bachelor's degree in Business Administration, Marketing, or a related field. 
• Keep detailed and accurate records of broker interactions, sales activities, and outcomes. 
• Compile and present regular reports on broker performance, sales metrics, and market insights. 
• Use data to monitor progress, identify areas for improvement, and inform decision-making processes. 

Requirements

• Bachelor's degree in Business, Marketing, Sales, or a related field. 
• Proven experience (at least 2 years) in relationship management, sales, or a similar role, preferably in the healthcare or insurance industry. 
• Previous work experience with brokers preferred 
• Strong understanding of the healthcare market and products. 
• Excellent communication and interpersonal skills with the ability to build and maintain relationships. 
• Strong analytical and problem-solving abilities. 
• Proactive and results-driven with a strong sales acumen. 
• Ability to work independently and as part of a team.