Call Centre Agent Job at Ison xperiences

Ison Xperiences is a multi-dimensional company located in the ancient city of Ibadan. We provide exceptional customer Service. Our outstanding services over the years with our respective clients have proven our loyalty and service and productivity driven qualities.

We are recruiting to fill the position below:

Job Position: Call Centre Agent

Job Location: Ibadan, Oyo
Employment Type: Full-time

Responsibilities

• Providing introductory information to new customers
• Ensuring that customers are satisfied with products or services
• Following up with clients or customers to check that they’re still satisfied with any purchases
• Letting customers or clients know about additional products or services
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns
• Troubleshooting common issues with a product or service
• Working with a team of CSRs and other departments to find appropriate solutions
• Applicant must have a viable know of Spectranet services

Qualifications

• Candidates should possess an HND or Bachelor's Degree with 0-1 year of work experience.

Salary
N32,000 - N50,000 / Month.

Method of Application
Interested and qualified candidates should send their CV to: isonrecruitment.ibadan@isonxperiences.com using the Job position as the subject of the email.