Community Manager Job at Kaplo Africa

Kaplo is Africa's most innovative Human Resource & Business Support Solutions provider, serving clients with cutting-edge business advisory and human capital solutions across diverse sectors of the African economy.

At Kaplo, we have proven expertise in business advisory and human resource capabilities targeted at productivity, profitability, sustainability, transformation and overall growth of your business.

We are recruiting to fill the position below:

Job Position: Community Manager
Job Location: Lagos
Employment Type: Hybrid - 2 days in-office (Lagos), 3 days work-from-home

Job Summary

• The Community Manager is responsible for building, nurturing, and managing the brand’s online and offline communities. 
• This role involves creating engaging content, interacting with followers, moderating conversations, and ensuring a positive brand presence across platforms.

Key Responsibilities

• Manage and grow online communities across platforms (e.g., WhatsApp, Instagram, LinkedIn, etc.).
• Develop and implement community engagement strategies.
• Monitor and respond to comments, messages, and inquiries.
• Organize virtual or physical events, meetups, and webinars to engage the community.
• Create and share community-driven content.
• Track engagement metrics and report insights.
• Collaborate with the marketing team to align campaigns with community needs.

Requirements

• Minimum of B.Sc Degree / HND or equivalent qualification.
• 1–2 years of experience managing online communities or similar roles.
• Strong communication and interpersonal skills.
• Proficiency in using social media and messaging platforms.
• Ability to build relationships and foster engagement.
• Creative, organized, and responsive.

Method of Application
Interested and qualified candidates should send their CV to: kaploafrica@gmail.com using “Community Manager – Hybrid” as the subject of the email.