Customer Service / Front Desk Officer Job at Technology Distributions Limited

Technology Distributions Limited (TD) iLIFE is a subsidiary of TD Africa and is into the sales and distribution of fast-moving consumer goods (FMCG). We employ an efficient supply chain and we are keen on delivering value to our customers without stories.

We are recruiting to fill the position below:

Job Position: Customer Service / Front Desk Officer
Job Location: Gbagada, Lagos
Employment Type: Full-time


Job Duties / Responsibilities / Accountabilities

  • Maintain and ensures accuracy of internal reports and records.
  • Handling and responding to customer orders and inquiries in all forms (email, phone, in person).
  • Registers new partners.
  • Facilitate executive communications by answering and directing phone calls to the correct party, taking messages, and distributing corporate correspondence appropriately.
  • Serves as point of communication to all departments.
  • Following up with transactions from start to finish ensuring the work flow is actually flowing.
  • Calls customers to verify orders and shares correspondence with the team.
  • Liaise among executives, other staff, external partners, customers and clients.

Key Competencies / Requirements

  • Excellent customer servicer skill
  • A good knowledge of social media platforms
  • Data collection and ordering
  • Knowledge of digital marketing channels
  • Problem analysis and problem-solving
  • Knowledge of Ms suite and other relevant computer applications.

Method of Application
Interested and qualified candidates should send their CV to: recruitment.ilife@tdafrica.com using the Job Position as the subject of the mail.




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