Customer Service Officer Job at Total Data Limited

Total Data Limited - Our client in the Logistics industry is recruiting to fill the position below:

Job Position: Customer Service Officer

Job Location: Lagos

Job Summary

• The customer service officer will act as a liaison and facilitate the relationship between our client and their clients, responding efficiently to customer inquiries whilst maintaining high customer satisfaction.

Requirements

• Must reside in Lagos
• Familiar with customer service etiquette standards with a high-quality customer service-oriented mindset
• Minimum of HND in any relevant field.
• At least 2 years of work experience in a customer service or related service-driven area.
• The preferred candidate would be between the ages of 24-30 years.
• Professional certificates on CRM or related area is an added advantage
• Strong verbal and written communication skills
• Must possess strong interpersonal skills and be a strong team player
• Excellent knowledge of Microsoft Office, particularly Excel is highly essential
• Proven experience in phone calls ethics
• Hardworking and motivated
• Excellent time management abilities.

Note: Due to a high volume of applicants, only candidates who meet the requirements would be contacted.