Customer Service Officer Job at Total Data Limited


Total Data Limited - Our client in the Logistics industry is recruiting to fill the position below:

Job Position: Customer Service Officer

Job Location: Lagos

Job Summary

  • The customer service officer will act as a liaison and facilitate the relationship between our client and their clients, responding efficiently to customer inquiries whilst maintaining high customer satisfaction.

Requirements

  • Must reside in Lagos
  • Familiar with customer service etiquette standards with a high-quality customer service-oriented mindset
  • Minimum of HND in any relevant field.
  • At least 2 years of work experience in a customer service or related service-driven area.
  • The preferred candidate would be between the ages of 24-30 years.
  • Professional certificates on CRM or related area is an added advantage
  • Strong verbal and written communication skills
  • Must possess strong interpersonal skills and be a strong team player
  • Excellent knowledge of Microsoft Office, particularly Excel is highly essential
  • Proven experience in phone calls ethics
  • Hardworking and motivated
  • Excellent time management abilities.

Note: Due to a high volume of applicants, only candidates who meet the requirements would be contacted.

Click here to Apply