Customer Service Representative Job at Kuddy Cosmetics
Kuddy Cosmetics have been a leading name in the beauty and makeup industry in Nigeria with an availability of over 20,000 skincare and makeup products on shelves in 15 locations in Nigeria.
We are recruiting to fill the position below:
Job Position: Customer Service Representative
Job Location: Tradefair, Lagos
Employment Type: Part-Time
Job Description
- Are you passionate about helping others and delivering exceptional customer service?
- We are looking for a dedicated and enthusiastic Customer Service Representative to join our dynamic team at Kuddy cosmetics
Responsibilities
- Respond promptly to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues with empathy and professionalism
- Maintain customer records and update account information as needed
- Follow up with customers to ensure their needs are met
- Provide accurate information about products and services
- Process orders, returns, and exchanges efficiently
- Stay up-to-date with product knowledge and company policies
Qualifications
- High School Diploma or equivalent (associate or bachelor’s degree preferred)
- 1 - 4 years of customer service experience, preferably in a call centre or retail environment
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask and manage time effectively
- Proficiency in using customer service software and Microsoft Office Suite
- Positive attitude and a strong work ethic
- Ability to work flexible hours, including weekends and holidays.
Salary
N70,000 - N80,000 Monthly.
What We Offer:
- Opportunities for career growth and advancement
- Comprehensive training programs
- Employee discounts on company products and services.
Method of Application
Interested and qualified candidates should send their Resume to: careers@kuddycosmetics.com using "Customer Service Representative" as the subject of the mail.
Similar Jobs
- Customer Service Officer Job at Kiyix Recruitment Hub
- Office Admin / Customer Service Officer Job at LEAM Consulting
- Customer Service Officer Job at Alfred & Victoria Associates
- Customer Service Representative Job at Myafrimall Logistics Limited
- Customer Service Officer Job at Obor Logistics Nigeria Limited
- Job Openings at OBOR Logistics Nigeria Limited
- Customer Service / Front Desk Officer Job at Naji Realties
- Customer Experience Officer Job at Smile 360 Dental Specialists
- Social Media / Customer Service Executive Job at GlobalClique Resources
- Customer Service Officer Job at Obor Logistics Nigeria Limited