Customer Service Representative Job at Phyatex International

Phyatex International provides consulting, training and recruitment services to organisations. We access the employment needs of our clients and provide solution.

We are recruiting to fill the position below:

Job Position: Customer Service Representative
Job Location: Lagos

Responsibilities

• Managing large volume of customer calls
• Stay friendly and helpful.
• Resolve questions and service issues for customers via phone, email and text.
• Accurately document customer interactions.
• Determine opportunities for new sales.
• Sell products to established customers through up-selling and cross-selling.
• Resolve all inbound and outbound support requests per established guidelines.
• Identify and act as a company ambassador at all times.
• Be professional.

Requirements

• Minimum of HND or equivalent.
• X years of customer service experience.
• Demonstrated ability to provide outstanding customer service.
• Customer-centric.
• Result-driven.
• Focus on quality and attention to detail.
• Good time-management skills.
• Ability to multi-task.
• Strong interpersonal and communication skills.
• Critical-thinker and problem-solver.
• Ability to work with minimal supervision.

How to Apply
Interested and qualified candidates should forward their Applications to: careers@phyatexintl.com.ng using the Job Title as the subject of the mail.