Customer Service / Sales Representative Job at TAT Agency Limited

TAT Agency - The Acclivial Travellers Escapade Limited is a travel agency offering international travel services ranging from visa processing, flightbookings, vacations, school services, birth services, etc.

We are recruiting to fill the position below:

Job Position: Customer Service / Sales Representative
Job Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities
The general responsibility of the Customer Service / Sales Officer is to achieve maximum sales for the company and to maintain existing client relations while converting generated leads. Responsibilities which will help achieve this include:

• Provide client support and handle client communications effectively.
• Manage and close client businesses to achieve profitability.
• Maintain existing clients and covert prospective clients to achieve sales revenue goals.
• Making sales and achieving weekly and monthly sales targets.
• Understand client needs and customize existing business programs to meet their needs.
• Address clients’ concerns promptly and professionally.
• Inform clients about company products, services, and promotions.
• Discuss business contracts and cost with clients.
• Ensure that client requests are handled timely and accurately.
• Develop new strategies to improve client satisfaction.
• Maintain up-to-date knowledge about company products and services.
• Providing strategic and analytic solutions to clients’ problems to ensure clients’ maximum satisfaction.
• Provide support to other departments in the company to ensure that all staff preserves relations with clients.
• Conducting sales/business reviews using CRM programs.
• Any other duties as assigned by management

Requirements

• Candidates should possess a Bachelor's Degree / HND with 1 - 2 years of experience. 

Method of Application
Interested and qualified candidates should send their CV to: recruitment@tatagency.com using the Job position as the subject of the email.