Customer Support Officer Job at Phillips Outsourcing Limited
Phillips Outsourcing Limited - Our client, a FinTech company, is recruiting to fill the position below:
Job Position: Customer Support Officer
Job Location: Lagos
Employment Type: Full-time
Responsibilities
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Follow up with customers to ensure their issues are resolved.
Requirements
- Minimum of a Bachelor's degree in related field.
- Minimum of two (2) years of work experience within a reputable and structured business environment.
- Working experience with CRM systems.
- Experience as a Customer Support or similar role.
Salary
N200,000 Monthly.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@phillipsoutsourcing.net using the Job Position as the subject of the mail.
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