Entry Level Insurance Claims Officer Recruitment at Mustang Consultant

Mustang Consultant, Started operations in 2015, dealing with small and medium organizations and solving their HR needs. We are a Human Resource Consulting which includes recruitment, outsourcing, training and background checks.

We are recruiting to fill the position below:

Job Position: Entry Level Insurance Claims Officer

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description


  • The claims officer will be responsible for reviewing client claims, determining allowable benefits, if necessary. The claims officer will be highly analytical, and possess in-depth knowledge of policies and regulations in the insurance industry.

Job Responsibilities

  • Process new insurance claims notifications.
  • Make recommendations for settlement of claims.
  • Guide policy holder on how to proceed with a claim.
  • Investigate potentially fraudulent claims.
  • Monitor claims and decide whether they are covered by the policy.
  • Provide advice on making a claim and the processes involved.
  • Collect accurate information and documents to proceed with a claim.
  • Ensure claims are fairly settled and excellent service to customers.
  • Processing claims payment.
  • Ensure evidence of payments/settlement is communicated to the policyholder in due time.
  • Attend to phone and email enquiries regarding policyholder claims.
  • Attend to all form of correspondence, filing and record maintenance associated with claims management.
  • Liaise with claimants and update them throughout all stages of the claims.

Job Requirements

  • Interested persons must have B.Sc. / HND in Insurance or Actuarial Science to be qualified.
  • 0 - 2 years of work experience.

Method of Application
Interested and qualified candidates should send their CV to: mustangconsultant@gmail.com using "Fresh Claims Officer" as the subject of the mail.