Front Desk & Admin Officer Job at Total Data Limited

Total Data Limited is a management consultancy firm specializing in the provision of Human Resources and Manpower solutions to its’ clients across Nigeria. We focus on providing additional and exceptional services through value added, and end-to-end HR services to our clients; helping them maximize and build operational efficiency.

We are recruiting to fill the position below:

Job Position: Front Desk & Admin Officer
Job Location: Lagos

Job Description

• We are looking to recruit a front desk and admin officer for our client in the solar industry.
• This role is essential to ensuring efficient day-to-day operations and maintaining a professional front office environment.
• The successful candidate will manage reception duties, provide administrative support, and contribute to the smooth running of the office.

Responsibilities

• Welcoming Visitors: Greet and assist guests, clients, and customers as they arrive, ensuring a professional and friendly reception.
• Handling Phone Calls: Manage incoming calls, direct them to the appropriate departments, and take accurate messages when necessary.
• Maintaining Reception Area: Keep the reception area clean, organized, and welcoming at all times.
• Addressing Inquiries: Provide information and answer questions from visitors regarding the organization.
• Managing Appointments: Schedule, confirm, and coordinate appointments, and handle meeting room bookings.
• Providing Administrative Support: Assist with various administrative tasks to support office operations.
• Ensuring Security: Monitor visitor access, issue visitor badges, and enforce security protocols to maintain a safe environment.

Requirements

• Bachelor’s Degree in Management Science or a related field.
• Over 2 years of proven experience, with prior experience in the solar industry and customer support considered an advantage.
• Strong Communication Skills: Excellent verbal and written communication abilities.
• Customer Service: Friendly and approachable with a focus on providing exceptional assistance.
• Multitasking Ability: Skilled at managing multiple tasks simultaneously without compromising quality.
• Organizational Skills: Effective in maintaining order and managing time efficiently.
• Technical Proficiency: Competent in using office software such as Microsoft Office, email, and scheduling tools.
• Problem-Solving Skills: Capable of addressing and resolving unexpected issues promptly.
• Professionalism: Consistently presents oneself in a professional manner.